Katelyn Boyle
Arlington,MA
Summary
Highly organized and detail-oriented hospitality professional passionate about keeping up with industry trends. Experience with planning, budgeting and coordinating.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Catering Event Coordinator
Rita's Catering
2022.08 - Current
- Coordinated logistics for multiple events simultaneously, maintaining seamless operations and timely execution
- Led weekly BEO meetings to discuss upcoming events, address concerns, and promote a positive workplace culture
- Successfully managed a diverse range of 1000+ events including corporate functions, conferences, and special occasions, consistently exceeding client expectations
- Sourced, hired, trained, and managed both permanent and temporary staff members
Server
Menotomy Grill
2021.09 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service
- Assisted in training new hires, providing guidance on restaurant standards and best practices
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions
- Maintained clear communication channels between all departments involved in banquets, contributing to successful event outcomes.
Server
Kid Rock's Honky Tonk
2020.02 - 2021.07
- Achieved high sales, leading to premiere shifts, at one of the top-grossing bars in the country
- Maintained professionalism amongst celebrity clientele
- Remained focused and attentive despite round-the-clock live music and entertainment.
Server
Sand Dollar Bar & Grill
2016.05 - 2018.09
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport
- Developed strong rapport with regular customers in a seasonal setting through genuine hospitality efforts leading to repeat business each summer.
Education
Bachelor of Arts - History
University of Massachusetts - Lowell
Lowell, MA05.2019
Skills
- Operations Oversight
- Logistics Management
- Staff Management
- Floral design
- Event Planning
Certification
- Professional Florist Training Program, Cass School of Floral Design - May 2024
Timeline
Catering Event Coordinator
Rita's Catering
2022.08 - Current
Server
Menotomy Grill
2021.09 - Current
Server
Kid Rock's Honky Tonk
2020.02 - 2021.07
Server
Sand Dollar Bar & Grill
2016.05 - 2018.09
Bachelor of Arts - History
University of Massachusetts - Lowell