Hospitality and Event Operations leader with 20+ years of experience managing large-scale events, driving revenue growth, and delivering exceptional guest experiences. Proven success generating $800K+ annually in catering and event sales while coordinating 80–90 events per year. Skilled in event logistics, vendor partnerships, contract negotiations, team leadership, and operational execution.
Work History
Catering Operations & Wedding Event Manager
5 Years 2 Months
City BBQ | 04.2021 - Current
Achieved approximately $800,000 in catering and event revenue through effective business development and client relationship management.
Executed coordination and management of 80–90 weddings, corporate events, and social functions annually.
Streamlined management of event timelines, contracts, client consultations, payment collection, and event logistics.
Increased referrals and revenue by developing strategic partnerships with venues, vendors, and community organizations.
Enhanced guest experiences by recruiting, training, and supervising event staff.
Optimized event operations and customer relationships through Honeybook and Monkeymedia.
Elevated service excellence by successfully resolving client concerns and operational challenges.
Coordinated logistics for large-scale events, ensuring timely execution and resource allocation.
Developed event timelines and checklists to streamline planning processes and enhance team collaboration.
Owner & Lead Event Planner
9 Years 1 Month
Bellaz Events | 05.2017 - Current
Drove over $120,000 in event revenue through strategic planning and client engagement.
Oversaw a diverse range of events including weddings, corporate gatherings, and private functions from inception to execution.
Facilitated contract negotiations, budget management, vendor coordination, and adherence to project timelines.
Cultivated long-term relationships with clients, resulting in increased repeat business and referrals.
Developed comprehensive event plans to ensure seamless execution and client satisfaction.
Negotiated contracts with vendors to secure competitive pricing and quality services.
Event Coordinator
7 Months
Morningstar | 09.2021 - 04.2022
Oversaw planning and execution of weddings, corporate events, galas, and private functions from concept to completion.
Directed contract negotiations, budget oversight, vendor coordination, and timeline management.
Cultivated strong client relationships that resulted in increased repeat business and referrals.
Directed logistical planning for events, overseeing budget management and vendor collaborations.
Negotiated contracts to optimize costs while creating outstanding experiences for attendees.
Managed event timelines, coordinated staffing efforts, and conducted post-event analyses.
Leveraged Jira to enhance event workflow management and documentation processes.
Restaurant Manager
1 Year 10 Months
Portillos | 06.2019 - 04.2021
Directed daily operations within a high-traffic restaurant environment to enhance efficiency.
Led initiatives in recruiting, onboarding, training, coaching, and performance management to build a skilled team.
Managed staff scheduling, labor allocation, guest satisfaction, and catering operations to optimize service delivery.
Drove revenue growth through strategic local marketing and operational excellence initiatives.
Front Desk Receptionist
4 Years 3 Months
Walt Disney World Resort | 01.2015 - 04.2019
Greeted and assisted guests with inquiries, ensuring positive first impressions.
Managed front desk operations, handling check-ins and check-outs efficiently.
Coordinated reservations and maintained accurate guest records in internal systems.
Streamlined communication between departments to enhance guest experiences.
Education
Bachelor of Science - Business Administration
Penn Foster College | Online | 06.2008
Certified Event Planner
New Skills Academy
Event Planning Certification
Ashworth College | Online
Skills
Guest relations
Team leadership and supervision
On-site execution
Schedule management
Client meetings
Deadline management
Guest management
Team mentorship
Event marketing
Operations oversight
Vendor management
Project management
Budgeting and finance
Accomplishments
Generated approximately $800,000 annually in catering and event revenue
Generated more than $120,000 through independent event planning operations
Coordinated 80–90 events annually
Managed teams of 30+ employees
20+ years of hospitality, events, and guest experience leadership