Katelyn Brissette
Janesville,WI
Summary
Dynamic leader with a proven track record at Panera Bread, excelling in customer focus and quality control. Expert in coaching teams to exceed service standards, achieving a significant improvement in service speed and accuracy. Skilled in problem-solving and team motivation, adept at ensuring both operational excellence and high levels of client satisfaction. Extremely personable and socially motivated. Quick-learner with a willingness to learn new skills.
Overview
7
7
years of professional experience
Work History
Team Lead
Panera Bread
05.2017 - Current
Overseeing and managing positions in order to ensure speed and accuracy during service. Training new employees to company standards.
Dog Sitter
Freelance
06.2021 - 09.2022
Ensuring animal care and safety while owners were away, as well as tending to the house. Managing and sticking to a schedule.
Education
Milton High School
Milton, WI2019
Skills
- Customer Focus
- Coaching and Mentoring
- Quality Control
- Complaint resolution
- Work assignment delegation
- Problem-Solving
- Teamwork and Collaboration
- Team motivation
Timeline
Dog Sitter
Freelance
06.2021 - 09.2022
Team Lead
Panera Bread
05.2017 - Current
Milton High School
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