Summary
Overview
Work History
Education
Skills
Languages
Timeline
Server

Katelyn Campos

Katy,United States

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable experiences. Anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

5
5
years of professional experience

Work History

Server

Pappasitos Cantina
10.2023 - Current
  • Carry out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Check guests' identification before serving alcoholic beverages.
  • Strategically time check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Supervise dining table set-up to prepare for diversity of event types, following strict service standards.

BDC Agent

Classic Elite Sugarland
11.2022 - 10.2023
  • Managed inbound calls efficiently, resolving concerns and facilitating vehicle sales appointments.
  • Increased customer satisfaction by promptly addressing inquiries and providing accurate information.

Server

Texas Roadhouse Restaurant
07.2020 - 10.2022
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Checked guests' identification before serving alcoholic beverages.
  • Answered customers' questions, recommended items, and recorded order information.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.

Customer Service Representative

State Farm
03.2021 - 09.2021
  • Participated in team meetings and training sessions to stay informed about product updates and changes.
  • Replacements on policies, made daily bank runs, and provided the office google reviews

Education

Graduate Certificate - Cosmetology

Paul Mitchell The School
10516 Katy Fwy Ste A Houston, TX
08.2024

High School Diploma -

Patricia E. Paetow Highschool
Katy, TX
05.2020

Skills

  • Great Customer service
  • Quality Control
  • Cash Handling
  • Seating Assignment Preparation
  • Order Accuracy
  • Sales Expertise
  • Check Payment Processing
  • Suggestive Selling
  • Guest Relations Management
  • Dining Customer Service
  • Food Sales and Promotion
  • Regulatory Compliance

Languages

Spanish
Native or Bilingual

Timeline

Server

Pappasitos Cantina
10.2023 - Current

BDC Agent

Classic Elite Sugarland
11.2022 - 10.2023

Customer Service Representative

State Farm
03.2021 - 09.2021

Server

Texas Roadhouse Restaurant
07.2020 - 10.2022

High School Diploma -

Patricia E. Paetow Highschool

Graduate Certificate - Cosmetology

Paul Mitchell The School

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Katelyn Campos