Compassionate and highly organized healthcare operations professional with 6+ years of experience across patient intake, care coordination, scheduling, referral management, and client-facing healthcare support. Experienced in managing high-volume communication, coordinating across clinical teams, supporting patients and families through complex needs, and maintaining a high standard of professionalism and documentation. Recognized for improving workflows, solving operational issues quickly, and creating supportive, people-first experiences in fast-paced healthcare environments. Brings strong leadership instincts, quality-focused communication, and a mission-driven approach aligned with serving older adults and high-needs populations.
Professional Intake Coordinator skilled in managing client assessments, workflow coordination, and ensuring seamless service delivery. Strong focus on team collaboration and achieving results. Flexible and reliable, adept at adapting to changing needs. Proficient in client communication, scheduling, and administrative tasks, ensuring efficient operations and high client satisfaction.