Katelyn Fulks
Chandler,TX
Summary
Accomplished Senior Insurance Specialist recognized for exceptional productivity and efficiency in task execution. Expertise in risk assessment, policy development, and claims management drives results in complex insurance scenarios. Strong communication, problem-solving, and negotiation skills foster robust client relationships and ensure optimal resolution of issues. Committed to leveraging industry knowledge to enhance organizational success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Senior Insurance Specialist
The Nolen Agency LLC
Chandler, USA
06.2020 - Current
- Cultivated relationships to develop agency clientele.
- Quote and write various types of insurance policies to individuals on behalf of multiple companies, including auto, homeowners, manufactured homes, commercial, ranch, and recreational lines.
- Work exclusively with companies such as Progressive, Travelers, Geico, Safeco, Liberty Mutual, State Auto, Foremost, American Modern, Germania, Farmers, Hagerty, PIE, Tower Hill, and Covertree.
- Reviewed insurance policies to determine coverage and eligibility for claims processing.
- Developed and implemented a comprehensive insurance program to minimize risk exposures.
- Trained staff on proper procedures for handling customer inquiries about their insurance policies.
XPPS Print Manager
Document Solutions
Athens, TX
03.2020 - 06.2020
- Monitored performance of equipment regularly to ensure optimal output quality.
- Collaborated with IT department personnel regarding installation or setup of new devices.
- Ordered replacement parts for defective components within the Xerox machines.
- Analyzed data from usage reports generated by the machines in order to identify potential areas of improvement.
- Coordinated service calls for technical difficulties.
- Worked closely with customers throughout entire process in order to meet their expectations.
Education
Associates - Business Administration / Management
Tyler Junior College
Tyler, TX08.2020
Diploma -
Brownsboro High School
Brownsboro, TX05.2017
Skills
- Customer Service
- Extensive Sales Background
- Insurance Policy Knowledge
- Insurance Claims Assessment
- Clear Interpersonal Skills
- Analytical Thinking
- Conflict Resolution
- Adaptability
- Effective Time Management
- Experienced with Microsoft Word
- Excel Proficiency
Certification
- Texas General Lines Agent, 10/09/2020
- Texas All Lines Adjuster, 09/23/2024
- Florida All Lines Adjuster, 10/10/2024
- Florida Legal Expense Agent, 10/10/2024
- Florida In Transit & Storage Personal Property Agent, 10/10/2024
- Oklahoma Property and Casualty Adjuster, 11/12/2024
References
- Erikah Houston, (903) 286-5221
- Georgia Wright, (903) 515-1313
- Charlie Dixon, (903)570-7080
Awards
- Inducted into Phi Theta Kappa Honor Society
- Texas FFA Lonestar Degree
Timeline
Senior Insurance Specialist
The Nolen Agency LLC
06.2020 - Current
XPPS Print Manager
Document Solutions
03.2020 - 06.2020
- Texas General Lines Agent, 10/09/2020
- Texas All Lines Adjuster, 09/23/2024
- Florida All Lines Adjuster, 10/10/2024
- Florida Legal Expense Agent, 10/10/2024
- Florida In Transit & Storage Personal Property Agent, 10/10/2024
- Oklahoma Property and Casualty Adjuster, 11/12/2024
Associates - Business Administration / Management
Tyler Junior College
Diploma -
Brownsboro High School
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