Katelyn Flintrop
Sturgis,MI
Summary
Seasoned Office Manager offering leadership experience in administrative positions. Well-versed in industry practices and procedures. Top-notch management abilities in financial, personnel and clerical areas.
Overview
9
9
years of professional experience
Work History
Office Manager
Kalamazoo Child And Family Counseling
08.2022 - Current
- Managing a team of 17 clinicians, and 3 admin members over two locations.
- Updated reports, managed accounts, and generated reports for company database.
- Oversee office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coordinated special projects and managed schedules.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
Office Manger
Hoard Chiropractic INC.
11.2019 - 07.2022
- Managed compliance to keep organization operating within legal and regulatory guidelines.
- Defined clear targets and objectives and communicated to other team members.
- Created, maintained and updated filing systems for paper and electronic documents.
Shift Leader
Culvers
09.2015 - 10.2019
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Vicksburg Athletic Department
Vicksburg Community Schools
09.2014 - 05.2018
- Managed filing system, entered data and completed other clerical tasks.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Greeted customers entering building and responded promptly to customer needs.
Education
Bachelor of Arts - Business Management
Davenport University
Grand Rapids, MI05.2022
Associate of Arts - Business Management
Kalamazoo Valley Community College
Kalamazoo, MI07.2021
High School Diploma -
Vicksburg High School
Vicksburg, MI06.2018
Skills
- Information Protection
- Policy and Procedure Modification
- Customer Relations
- Accounts Payable and Receivable
- Written Communication
- Flexible and Adaptable
- Problem-Solving
Timeline
Office Manager
Kalamazoo Child And Family Counseling
08.2022 - Current
Office Manger
Hoard Chiropractic INC.
11.2019 - 07.2022
Shift Leader
Culvers
09.2015 - 10.2019
Vicksburg Athletic Department
Vicksburg Community Schools
09.2014 - 05.2018
Bachelor of Arts - Business Management
Davenport University
Associate of Arts - Business Management
Kalamazoo Valley Community College
High School Diploma -
Vicksburg High School
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