Katelyn Gardner
Jackson,TN
Summary
Versatile and dynamic, with a proven track record at Admiral Custom Roofing, I excel in project management and fostering strong communication. Expertise in orchestrating multiple projects to meet deadlines, enhancing customer loyalty through empathetic service, and rapidly adapting to new challenges. Achievements include significant improvements in collaboration and project efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Project Manager
Admiral Custom Roofing
Munford, Tn
06.2023 - Current
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
Stylist Apprentice
Hair Haven
Millington, TN
12.2021 - 08.2022
- Enhanced client satisfaction by providing personalized styling advice and recommendations.
- Maintained inventory levels for salon products, ensuring adequate supplies for stylists'' needs.
- Expanded knowledge of current fashion trends through ongoing research and industry events participation.
- Developed strong customer relationships through attentive service and follow-up consultations.
Child Caregiver
Tipton Tots
Munford, TN
11.2021 - 03.2022
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Ensured child safety through diligent supervision and adherence to established protocols.
- Administered first aid when necessary, maintaining a calm demeanor during emergencies and handling situations effectively.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
Customer Service Representative
South Tipton Nutrition
Munford, TN
08.2021 - 12.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Phlebotomy -
Delta Technical College
Horn Lake, MSHigh School Diploma -
Gateway Christian Schools
Ripley, TNCosmetology -
Goulds Academy
Bartlett, TNSkills
- Project management
- Project planning
- Project planning and development
- Project scheduling
- Customer service
- Strong communication
- Ability to learn quickly and effectively
- Detail- oriented
- Ability to handle fast working environments
Certification
• Cosmology license
• CPR certified
• New education
• HIPPA
• MUD MAKEUP
• Heart saver blood-borne pathogens
Timeline
Project Manager
Admiral Custom Roofing
06.2023 - Current
Stylist Apprentice
Hair Haven
12.2021 - 08.2022
Child Caregiver
Tipton Tots
11.2021 - 03.2022
Customer Service Representative
South Tipton Nutrition
08.2021 - 12.2021
Phlebotomy -
Delta Technical College
High School Diploma -
Gateway Christian Schools
Cosmetology -
Goulds Academy