Katelyn Gillispie
Ironton,OH
Summary
Detail-oriented professional with extensive experience in customer service and administrative operations. Demonstrated expertise in effective communication and management of front office procedures. Proven track record of supporting diverse clients with professionalism and care. Committed to leveraging organizational skills and dedication to community service in client support coordination.
Overview
7
7
years of professional experience
Work History
Front Office Specialist
ILCAO - Family Medical Centers
Ironton, OH
06.2022 - Current
- Coordinated patient and healthcare provider interactions, facilitating effective communication and access to care.
- Maintained precise patient records to ensure compliance with regulatory standards and enhance data accuracy.
- Enhanced patient experience through effective implementation of workflow improvements.
- Executed clerical duties, including copying, faxing, and liaising with patients and insurance companies to support efficient operations.
Shift Supervisor/Front End Cashier
Gillispie's 93 Carryout
Ironton, OH
10.2021 - 06.2022
- Managed cash registers and ensured accurate transaction processing during shifts.
- Executed opening and closing duties to streamline daily business operations.
- Supervised daily operations to maintain efficient service and adequate product availability.
Key Holder Supervisor
Dollar General
Ironton, OH
02.2019 - 01.2020
- Executed opening, closing, and shift change functions to uphold daily operational standards.
- Oversaw staff performance and provided guidance to enhance team effectiveness.
Education
Associate of Applied Science - Criminal Justice
Ashland Community & Technical College (ACTC)
Ashland, KY05-2018
High School Diploma -
Rock Hill High School
Ironton, OH05-2011
Skills
- Clerical duties and office management
- Document preparation
- HIPAA compliance and confidentiality
- Legal terminology expertise
- Communication and workflow organization
- Attention to detail
- Team collaboration
- Self-motivation
- Community engagement
Timeline
Front Office Specialist
ILCAO - Family Medical Centers
06.2022 - Current
Shift Supervisor/Front End Cashier
Gillispie's 93 Carryout
10.2021 - 06.2022
Key Holder Supervisor
Dollar General
02.2019 - 01.2020
Associate of Applied Science - Criminal Justice
Ashland Community & Technical College (ACTC)
High School Diploma -
Rock Hill High School