Summary
Overview
Work History
Education
Accomplishments
Certification
Timeline
38
Katelyn Grandbois

Katelyn Grandbois

Washington,D.C

Summary

Professional with background in customer service, skilled in communication, conflict resolution, and maintaining positive environment. Known for happy demeanor, reliability, and a team player who adapts to changing demands and consistently delivers results.

Overview

5
5
years of professional experience
5
5
Certification

Work History

Greeter

DoozyDog! Club
10.2023 - Current
  • Assisted in onboarding new employees to ensure a smooth integration into the team.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Entered data into system and updated customer contacts with information to keep records current.

Student Parking Enforcement

Purdue University
10.2022 - 07.2023
  • Using a professional demeanor in order to communicate with citizens of the community in matters of parking as well as permit qualifications and rules

Purdue Athletics Parking Attendant

Purdue University
10.2021 - 07.2023
  • Assisted patrons into finding their designated parking areas and communicated effectively with guests upon arrival about parking rates.

Student Internship

Tippecanoe Emergency Management Agency- DHS
01.2022 - 05.2022
  • Assisted the Deputy Director with various tasks and participating in ride-alongs for weather disaster response efforts.

Nanny

Privately Employed
06.2020 - 08.2021
  • Responsible for maintaining the household schedule, organizing extracurricular schedules, safely transporting children, and homeschooling in Math, English, and Social Studies

Education

Master of Science - Homeland Security

University of the District of Columbia
Washington, D.C
05.2025

Bachelor of Arts - Law and Society, Psychology

Purdue University
West Lafayette, IN
08.2023

Accomplishments

  • Participated in DASSH Student Design Challenge, contributing research on interagency data-sharing challenges and AI-driven counterterrorism solutions.
  • HLS Honor Society- Sword and Shield, Member (April 2024-Present)

Certification

  • ICS-100, Introduction to Incident Command System
  • ICS-200, Basic Incident Command System for Initial Response
  • ICS-700, Introduction to the National Incident Management System
  • ICS-800, National Response Framework, An Introduction
  • Threat And Hazard Identification and Risk Assessment and Stakeholder Preparedness Review, DHS-FEMA

Timeline

Greeter

DoozyDog! Club
10.2023 - Current

Student Parking Enforcement

Purdue University
10.2022 - 07.2023

Student Internship

Tippecanoe Emergency Management Agency- DHS
01.2022 - 05.2022

Purdue Athletics Parking Attendant

Purdue University
10.2021 - 07.2023

Nanny

Privately Employed
06.2020 - 08.2021

Master of Science - Homeland Security

University of the District of Columbia

Bachelor of Arts - Law and Society, Psychology

Purdue University

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Katelyn Grandbois