Katelyn Griffin
Blackshear,GA
Summary
Hardworking employee enthusiastic about learning different job fields inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Team Player who loves working with people and clients.
Overview
4
4
years of professional experience
Work History
Owner/Operator
KatieLane Designs LLC
01.2022 - Current
- Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Developed business plan, processes and procedures to provide superior homemade beauty products to customers.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Fostered strong professional network and partnership building skills to connect with quality leads.
- Managed day-to-day business operations.
Library Clerk
Waycross Public Library
09.2024 - 09.2025
- Volunteered at the Waycross Public Library for four months before being hired.
- Maintained an organized library collection by accurately shelving books, periodicals, and other materials according to classification systems.
- Ensured up-to-date knowledge of current trends in literature and media by attending conferences, workshops, and engaging in professional reading.
- Increased accessibility for all patrons by providing knowledgeable guidance on using adaptive equipment or technology when needed.
- Streamlined circulation processes by efficiently checking items in and out while managing overdue fines, renewals, and holds.
- Enhanced patron satisfaction by providing efficient and accurate assistance with locating materials and resources.
- Contributed to a positive work culture by actively participating in staff meetings, training sessions, and professional development opportunities.
- Collaborated with team members to plan engaging programs and events that promoted literacy within the community.
- Responded to emergency situations calmly and effectively by following established protocols for the safety and security of patrons and staff.
- Provided a welcoming environment for patrons by maintaining a clean, orderly, and inviting space for reading, studying, or browsing.
Education
No Degree - High School Diploma
Griffin Academy
Blackshear05-2028
Phlebotomy Technician License - Phlebotomy
Coastal Pines Technical College
Waycross, GA05-2028
Skills
- Sales negotiation
- Client relationship management
- Operations management
- Staff training and development
- Inventory management
- Financial analysis
- Relationship management
- Sales strategy development
- Budget development
- Pricing strategy development
- Finance management
Timeline
Library Clerk
Waycross Public Library
09.2024 - 09.2025
Owner/Operator
KatieLane Designs LLC
01.2022 - Current
No Degree - High School Diploma
Griffin Academy
Phlebotomy Technician License - Phlebotomy
Coastal Pines Technical College
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