Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Katelyn Hull-Kupski

Lake View,NY

Summary

Driven, purposeful, and determined individual. Experienced in retail, customer service, asset protection and skilled in patient care. Motivated in leading and encouraging a viable work atmosphere. Exceptional communicative professionalism and proactive in learning and meeting goals independently or as a team member. Pursuing to be an asset in achieving excellence and success within an exceptional company.

Overview

9
9
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work History

Certified Nursing Assistant

Elderwood Assisted Living
Hamburg, NY
02.2023 - Current
  • Follow. HIPPA laws and daily care plans.
  • Monitor patients and report any health issues to nurse or manager on duty.
  • Transfer/ transport residents with physical assistance, sit to stands, or homers.
  • Providing personal hygiene care, showering/ bed baths, grooming and dressing.
  • Range of motion to prevent bedsores, skin tears and muscle structure.
  • Serving, prepping, feeding as required.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Making beds in order to maintain a clean space and comfort.
  • Ability to care, provide support, companionship, empathy and encouragement.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Supported needs of [20]+ residents under long-term care.

Security Specialist

Target
Westland, MI
06.2020 - 06.2021
  • Drafted reports of property damage, theft, accidents, and unusual occurrences to document daily activities and irregularities within case management systems
  • Screened incoming employees, personal belongings, and shipments for security concerns.
  • Patrolled and monitored through CCTV in company to prevent theft and shortage.
  • Understand and leverage escalation tools to provide safe and secure environment.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Assisted in apprehending individuals and working closely with law enforcement if need be.

Fulfillment Associate

Amazon
Romulus, MI
11.2019 - 06.2020
  • Followed procedures at all times for personal and team safety.
  • Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
  • Prepared and organized envelopes, packages, containers, and pallets with correct merchandise counts.
  • Operated pallet jacks to safely transport and manage materials to and from warehouse.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.

Asset Protection Associate

Walmart
Southgate, MI
07.2018 - 05.2019
  • Implemented and maintained loss prevention programs in close collaboration with store management, loss prevention strategies and programs to minimize shrinkage.
  • Utilized security systems and CCTV to monitor store activities and detect possible security incidents. evidence of shoplifting.
  • Investigated and apprehended shoplifters and other potential criminals in store to increase protection and apply safety measures.
  • Contacted local authorities and apprehended shoplifters. Wrote reports for internal and external crime, burglary, or theft.
  • Controlled reduction of loss inventory by protecting company assets. Built professional relationships with local law enforcement and other related organizations.
  • Maintained secure environment by regularly checking store premises and inspecting security equipment.
  • Developed and implemented procedures to reduce risk of shoplifting and other loss prevention related issues.

Online Grocery Associate

Walmart
Southgate, MI
07.2017 - 07.2018
  • Worked productively with customers to meet order requirements and service expectations.
  • Bins and picks merchandise using inventory management system, correcting discrepancies to improve overall accuracy.
  • Responded to customer issues and resolved complaints by leveraging expert knowledge.
  • Tracked substitutions and informed customers of changes.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Promoted products in online communities through weblog or discussion-forum postings, e-mail marketing programs or online advertising.

Asset Protection Customer Host

Walmart
07.2016 - 07.2017
  • Kept patrons and employees safe and from criminal activity.
  • Patrolled store departments to check for suspicious activities.
  • Implemented loss prevention strategies and programs to minimize shrinkage.

Department Manager

Walmart
Southgate, MI
11.2015 - 07.2016
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Prepared detailed reports for management to clarify existing trends, review sales and inventory data and support shrink minimization and safety awareness.
  • Developed and implemented useful inventory management strategies to maximize sales and reduce costs.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Created and enforced department policies, procedures and standards to establish productivity and quality.
  • Communicated with managers of other departments to maintain transparency.

Sales Associate

Walmart
Southgate, MI
08.2014 - 11.2015
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Education

High School Diploma -

Southgate Anderson High School
Southgate, MI
09.2010 - 05.2014

Some College - Science Education

Baker College
Allen Park, MI
09.2014 - 06.2017

Skills

    Efficient and reliable team player

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Certification

CNA - Certified Nurse Assistant

Timeline

CNA - Certified Nurse Assistant

03-2023

Certified Nursing Assistant

Elderwood Assisted Living
02.2023 - Current

Security Specialist

Target
06.2020 - 06.2021

Fulfillment Associate

Amazon
11.2019 - 06.2020

Asset Protection Associate

Walmart
07.2018 - 05.2019

Online Grocery Associate

Walmart
07.2017 - 07.2018

Asset Protection Customer Host

Walmart
07.2016 - 07.2017

Department Manager

Walmart
11.2015 - 07.2016

Some College - Science Education

Baker College
09.2014 - 06.2017

Sales Associate

Walmart
08.2014 - 11.2015

High School Diploma -

Southgate Anderson High School
09.2010 - 05.2014

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Katelyn Hull-Kupski