Katelyn Hull-Kupski
Lake View,NY
Summary
Driven, purposeful, and determined individual. Experienced in retail, customer service, asset protection and skilled in patient care. Motivated in leading and encouraging a viable work atmosphere. Exceptional communicative professionalism and proactive in learning and meeting goals independently or as a team member. Pursuing to be an asset in achieving excellence and success within an exceptional company.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Certified Nursing Assistant
Elderwood Assisted Living
Hamburg, NY
02.2023 - Current
- Follow. HIPPA laws and daily care plans.
- Monitor patients and report any health issues to nurse or manager on duty.
- Transfer/ transport residents with physical assistance, sit to stands, or homers.
- Providing personal hygiene care, showering/ bed baths, grooming and dressing.
- Range of motion to prevent bedsores, skin tears and muscle structure.
- Serving, prepping, feeding as required.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Making beds in order to maintain a clean space and comfort.
- Ability to care, provide support, companionship, empathy and encouragement.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Supported needs of [20]+ residents under long-term care.
Security Specialist
Target
Westland, MI
06.2020 - 06.2021
- Drafted reports of property damage, theft, accidents, and unusual occurrences to document daily activities and irregularities within case management systems
- Screened incoming employees, personal belongings, and shipments for security concerns.
- Patrolled and monitored through CCTV in company to prevent theft and shortage.
- Understand and leverage escalation tools to provide safe and secure environment.
- Responded quickly to emergency situations to assess and deflect issues.
- Assisted in apprehending individuals and working closely with law enforcement if need be.
Fulfillment Associate
Amazon
Romulus, MI
11.2019 - 06.2020
- Followed procedures at all times for personal and team safety.
- Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
- Prepared and organized envelopes, packages, containers, and pallets with correct merchandise counts.
- Operated pallet jacks to safely transport and manage materials to and from warehouse.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
Asset Protection Associate
Walmart
Southgate, MI
07.2018 - 05.2019
- Implemented and maintained loss prevention programs in close collaboration with store management, loss prevention strategies and programs to minimize shrinkage.
- Utilized security systems and CCTV to monitor store activities and detect possible security incidents. evidence of shoplifting.
- Investigated and apprehended shoplifters and other potential criminals in store to increase protection and apply safety measures.
- Contacted local authorities and apprehended shoplifters. Wrote reports for internal and external crime, burglary, or theft.
- Controlled reduction of loss inventory by protecting company assets. Built professional relationships with local law enforcement and other related organizations.
- Maintained secure environment by regularly checking store premises and inspecting security equipment.
- Developed and implemented procedures to reduce risk of shoplifting and other loss prevention related issues.
Online Grocery Associate
Walmart
Southgate, MI
07.2017 - 07.2018
- Worked productively with customers to meet order requirements and service expectations.
- Bins and picks merchandise using inventory management system, correcting discrepancies to improve overall accuracy.
- Responded to customer issues and resolved complaints by leveraging expert knowledge.
- Tracked substitutions and informed customers of changes.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Promoted products in online communities through weblog or discussion-forum postings, e-mail marketing programs or online advertising.
Asset Protection Customer Host
Walmart
07.2016 - 07.2017
- Kept patrons and employees safe and from criminal activity.
- Patrolled store departments to check for suspicious activities.
- Implemented loss prevention strategies and programs to minimize shrinkage.
Department Manager
Walmart
Southgate, MI
11.2015 - 07.2016
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Prepared detailed reports for management to clarify existing trends, review sales and inventory data and support shrink minimization and safety awareness.
- Developed and implemented useful inventory management strategies to maximize sales and reduce costs.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Created and enforced department policies, procedures and standards to establish productivity and quality.
- Communicated with managers of other departments to maintain transparency.
Sales Associate
Walmart
Southgate, MI
08.2014 - 11.2015
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
High School Diploma -
Southgate Anderson High School
Southgate, MI 09.2010 - 05.2014
Some College - Science Education
Baker College
Allen Park, MI 09.2014 - 06.2017
Skills
Efficient and reliable team player
Report writing skills
Systems and software programs
Organization
Multi-tasking strength
Policy and procedure adherence
Loss prevention experience
Patient-focused care
Highly communicative
Time management
Problem solving
Engaged quick learner
Certification
CNA - Certified Nurse Assistant
Timeline
CNA - Certified Nurse Assistant
03-2023
Certified Nursing Assistant
Elderwood Assisted Living
02.2023 - Current
Security Specialist
Target
06.2020 - 06.2021
Fulfillment Associate
Amazon
11.2019 - 06.2020
Asset Protection Associate
Walmart
07.2018 - 05.2019
Online Grocery Associate
Walmart
07.2017 - 07.2018
Asset Protection Customer Host
Walmart
07.2016 - 07.2017
Department Manager
Walmart
11.2015 - 07.2016
Some College - Science Education
Baker College
09.2014 - 06.2017
Sales Associate
Walmart
08.2014 - 11.2015
High School Diploma -
Southgate Anderson High School
09.2010 - 05.2014