Katelyn Huse

• Crafted and served a diverse range of cocktails and beverages to enhance guest experiences.
• Managed bar inventory, ensuring optimal stock levels and minimizing waste .
• Trained new staff on bartending techniques.
• Developed strong relationships with regular patrons allowing for the growth of personal connections and repeat visits.
• Developed new recipes to be presented to the public for a new and diverse experience.
• Served alcoholic drinks safely and ensured all guests were over 21 by checking to make sure ID's are valid and up to date.
• Resolved customer complaints promptly, demonstrating effective problem-solving skills in high-pressure situations.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

• Managed bar inventory, ensuring optimal stock levels and minimizing waste through efficient ordering practices.
• Adhered to state laws regarding alcoholic beverage services and customer regulations.
• Developed strong relationships with regular patrons.
• Served high customer volumes during special events, nights, and weekends.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
• Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

• Maintained cleanliness and organization of the bar area, adhering to health and safety standards.
• Developed strong relationships with regular patrons ensure repeat customers
• Was a key holder in charge of counting money daily, access to the safe and bring and dropping money off at the bank.
• Opening and closing the bar and ensure all safety measures, such as the alarms and locks are in place.
• In charge of paying the bands that played as well as the staff , such as the security and the bartenders.
• Was on call for staff for any emergencies that arose when the owner was unavaialble.
• Contributed to a positive work environment through effective teamwork and communication with colleagues.
• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
• Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
• Obtained cash bank and stocked service bar to prepare for operation.

• Delivered exceptional customer service in high-volume dining environment.
• Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
• Implemented best practices for cleanliness and organization within dining area.
• Handled cash transactions accurately, maintaining accountability during shifts.
• Developed rapport with regular customers, enhancing loyalty and repeat business.
• Ensured customer satisfaction with detailed attention to special dietary needs and preferences.
• Streamlined order-taking process to minimize wait times for diners.
• Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.

• Coordinated food and beverage orders with kitchen staff, optimizing workflow for timely service delivery.
• Managed multiple tables efficiently, balancing order accuracy and guest needs in a fast-paced environment.
• Implemented upselling techniques to enhance dining experience and increase revenue opportunities per table.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Bussed and reset tables to keep dining room and work areas clean.
• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

• Prepared food and medications for the seals, sea lions and penguins
• Fed the tortoises and cleaned the enclosure
• Cleaned the seal exhibit drains
• Assisted with feeding the seals and observed training exercises
• Handled the lights and sounds for the sea lions show
• Observed training exercises for sea lions and penguins
• Cleaned the penguin enclose
• Assisted with feeding the sand tiger sharks

• Giving lectures in front to deferent exhibits to teach the public about the animals.
• Answered any questions throughout the Aquarium that guests had.
• Life guarded the snorkel tank, ensuring the safety of the public and the animals.
• Over saw the walk through touch tank and the hands on touch tank, making sure any questions were answered and the safety of the public and animals were there.
• Lead behind the scenes tours for the public of the Aquraium
• Handle the shark dive program.

This included greeting the guests

Ensure all safety and health paper work was filled out and properly filed

Taking the guests on a tour of the exhibit and giving a brief overview of what the experience will entail

Providing appropriate gear for the guest to participate

Instructing them on how to enter and exit the dive cage

Teaching about the exhibits and the animals