Katelyn Jorgenson
Midway,UT
Summary
Dynamic and results-oriented professional with a proven track record in teaching and customer service. Excelled at Swig by training employees and enhancing operational efficiency. Demonstrated exceptional communication skills as a Piano Teacher, significantly boosting student confidence. Skilled in scheduling and adept at creating positive customer experiences.
Overview
4
4
years of professional experience
Work History
Shift Lead
Swig
08.2024 - Current
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Made and handed out drinks.
- Took customer orders.
Piano Teacher
Self-employed
03.2021 - 08.2024
- Boosted student confidence in their abilities through consistent positive reinforcement and encouragement.
- Introduced students to appropriate hand positioning, finger transitions and pedal use.
- Communicated with parents regarding upcoming events and student progress.
- Developed lesson plans, selected course materials and prepared assignments.
- Provided constructive feedback on technique, expression, posture, rhythm-reading skills during weekly private lessons.
- Organized special events like recitals and concerts to showcase student talent within the community.
Gate Staff
Jordanelle State Park
04.2024 - 07.2024
- Contributed to a welcoming atmosphere for guests through courteous interactions and swift resolution of issues that arose at the gate.
- Assigned camping spots for customers.
- Managed challenging situations calmly, diffusing any conflicts between visitors or personnel seeking entry into the facility.
Intern
Wasatch County School District
01.2024 - 05.2024
- Planned and taught full-class and small-group lessons.
- Helped with classroom management while learning how to do better on management.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Education
Bachelor of Science - Elementary Education
Utah Tech University
04-2027
High School Diploma -
Wasatch High School
05-2024
Skills
- Teaching
- Customer Service
- Communication
- Scheduling
Timeline
Shift Lead
Swig
08.2024 - Current
Gate Staff
Jordanelle State Park
04.2024 - 07.2024
Intern
Wasatch County School District
01.2024 - 05.2024
Piano Teacher
Self-employed
03.2021 - 08.2024
Bachelor of Science - Elementary Education
Utah Tech University
High School Diploma -
Wasatch High School
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