Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chanel Hanley

Customer Service
Bakersfield,CA

Summary

Trying to further my skills in fields that I excel in such as security and teaching. Primarily looking for a full time security job. Authorized to work in the US for any employer High-energy [Industry] employee ready to empower team members to surpass company objectives with effective leadership. Skilled in training employees, building job satisfaction and solving operational problems by tapping into personal experience and collaboration strengths. Successful at keeping customer, business and staff needs balanced and operations in line with targets.

Overview

6
6
years of professional experience
5
5
years of post-secondary education

Work History

Shift Lead

California Fish Grill
Bakersfield
02.2021 - Current
  • Monitoring team performance and ensuring duties are performed efficiently
  • Coaching team members and training new staff
  • Handling customer issues and employees disputes
  • Overnight Stocker
  • Dollar Tree - Bakersfield, CA

03.2021 - 06.2021
  • Unpackage merchandise and arrange them on the shelves
  • Tracking the status of stocking and meet the quota based on the department
  • Changing store displays and replace or restock new merchandise
  • Reporting to managers and working with vendors
  • Tech Support
  • Conduent - Bakersfield, CA

03.2020 - 01.2021
  • Handle all customer technical concerns about their iOS device
  • Helped customers troubleshoot their devices and/or set up repair for their devices
  • Help customer set up an appointment in the store.

Lead Director

Boys & Girls Clubs of America
Bakersfield
01.2017 - 06.2020
  • Supervised large groups of students at large events such as field trips and distributed healthy snacks
  • 2
  • Designed and prepared a curriculum that BCS has for their students to multiple schools across Kern
  • Country 3
  • Maintained and supervised children in a classroom setting and provided help with all school work.

Security Guard

Allied Universal
06.2019 - 03.2020
  • 1
  • Patrol the inside and outside areas of the Valley Plaza Mall
  • 2
  • Make sure all policies are being followed by tenants and consumers 3
  • Keep everyone safe and observe and report anything that is out of the normal.

Shift Lead

Taco Bell
Bakersfield
05.2017 - 02.2018
  • 1
  • Prepared food and followed all cdc guidelines
  • 2
  • Trained and supervised other team members 3
  • Thoroughly know the functions of a POS system 4
  • Have also opened and closed in leading role

Education

Certificate of massage therapy -

Milan Institute, Bakersfield
08.2013 - 10.2014

High school diploma or GED - undefined

North High School
08.2006 - 06.2010

Skills

Securityundefined

Timeline

03.2021 - 06.2021

Shift Lead

California Fish Grill
02.2021 - Current

03.2020 - 01.2021

Security Guard

Allied Universal
06.2019 - 03.2020

Shift Lead

Taco Bell
05.2017 - 02.2018

Lead Director

Boys & Girls Clubs of America
01.2017 - 06.2020

Certificate of massage therapy -

Milan Institute, Bakersfield
08.2013 - 10.2014

High school diploma or GED - undefined

North High School
08.2006 - 06.2010
Chanel HanleyCustomer Service