Katelyn Kelley
Summary
Dedicated and motivated professional with a strong foundation in customer service and a commitment to academic and career growth in the business field. Proven ability to enhance customer satisfaction through personable service and effective communication. Proficient in Microsoft Office Suite, with strong attention to detail and a flexible schedule to accommodate diverse workplace needs.
Overview
5
5
years of professional experience
Work History
Food Service Worker
Pirate's Cove Restaurant
02.2020 - Current
- Developed strong interpersonal, communication, and customer service skills by appeasing customer's in tense situations.
- Strengthened teamwork abilities by learning to transition products and services smoothly between back and front-of-house staff.
- Gained trustworthiness by being tasked with overseeing that delegated nightly tasks got completed in a thorough and timely manner.
- Enhanced customer loyalty, remembering regulars' names and orders.
Education
BSBA - Human Resources Management
Old Dominion University
Norfolk, VA05-2026
Skills
- Customer service
- Problem-solving
- Strong work ethic
- Attention to detail
- Flexible schedule
- Interpersonal skills
- Microsoft PowerPoint, Excel, and Word
Timeline
Food Service Worker
Pirate's Cove Restaurant
02.2020 - Current
BSBA - Human Resources Management
Old Dominion University
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