Katelyn Long
Dothan,AL
Summary
Organized and motivated student eager to apply time management and organizational skills in various environments. Ambitious and seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
13
13
years of professional experience
Work History
Stylist
Hair Plus Nails
Bainbridge, GA
06.2011 - 07.2016
- Cut, trimmed, and shaped hair or hairpieces using clippers and scissors.
- Organized scheduling of appointments throughout the day.
- Set up a workstation and treatment room with products, equipment, and supplies to facilitate services.
- Created updos for special occasions like weddings or proms.
- Sold conditioner, shampoo, hair treatment, and styling products to educate clients on proper hair care.
- Selected hair colors, products, and services based on customer preference and individually designed hair care plans.
- Upsold additional services when appropriate to increase sales volume.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Assisted other stylists with busy periods in the salon.
Owner/Stylist
Styles by Kate Long
Dothan, AL
09.2016 - Current
- Oversaw budgeting and financial management.
- Determined pricing for products or services based on costs and competition.
- Developed strategic plans to increase profitability and efficiency.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Applied makeup to achieve desired day-to-day and special event looks.
- Delivered warm companionship with conversation, emotional reassurance and coordination of mentally stimulating activities.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Followed trends in hairstyling techniques to increase customer satisfaction and attract new demographics.
- Trimmed and styled hair for weddings and special occasions to help clients look and feel best on big day.
- Performed administrative tasks such as managing appointments, taking payments, and filing paperwork.
- Kept work area clean and neat to stay productive.
- Managed social media accounts by posting content related to fashion trends.
- Created updos for special occasions like weddings or proms.
Education
Bachelor of Science - Psychology
Troy University
Troy, AL03-2024
Minor - Marketing
Troy University
Troy, AL03-2024
Certificate - Cosmetology
Aveda Institute Tallahassee
Tallahassee, FL06-2011
Skills
- Building Positive Rapport
- Schedule Management
- Product Knowledge
- Brand Promotion
- Creative Thinking
- Relationship Building
- Presentation Development
- Research and Analysis
- Project Coordination
- Positive Attitude
- Microsoft Office Suite
- Active Listening
- Complex Problem-Solving
- Networking
- Attention to Detail
- Fast Learner
- Energetic and Enthusiastic
- Written Communication
- Trend Monitoring
- Customer Service
- Multitasking and Organization
- Trend Tracking
Accomplishments
- President of Honor Society, Gamma Beta Phi (2023-2024)
Languages
English
Native/ Bilingual
References
References available upon request.
Timeline
Owner/Stylist
Styles by Kate Long
09.2016 - Current
Stylist
Hair Plus Nails
06.2011 - 07.2016
Bachelor of Science - Psychology
Troy University
Minor - Marketing
Troy University
Certificate - Cosmetology
Aveda Institute Tallahassee
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