Summary
Overview
Work History
Education
Skills
Timeline
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Katelyn Lynch

Walpole,MA

Summary

Dedicated worker with many different experiences. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

8
8
years of professional experience

Work History

Waitress/Hostess/Food Runner

Mick Morgan's Irish Pub And Restaurant
10.2020 - Current
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Accommodated special seating requests for guests to enhance satisfaction.
  • Completed daily side work and opening and closing duties without fail.

Babysitter

Many Clients
01.2016 - Current
  • Communicated positively with children and guardians.
  • Reassured children when upset providing emotional support and stability.
  • Engaged with children on individual basis to build positive relationships.
  • Worked with parents to develop and implement discipline programs to promote positive behavior.

Softball Instructor

Walpole Girls Softball Association
03.2018 - 08.2021
  • Provided guidance to clients in overcoming challenges and identifying opportunities.
  • Assisted in developing marketing materials to promote coaching services.
  • Researched latest industry trends and developments to keep abreast of best practices.
  • Trained athletes in proper use of equipment for safety and maximum results.

Counter Server/Cashier

Guarino Pastry Shop
09.2018 - 09.2020
  • Managed multiple tasks in high-volume environment.
  • Greeted all guests upon arrival and offered immediate assistance.
  • Processed cash, debit and credit card payments.
  • Maintained bakery sanitation by mopping and sweeping floors, washing counters and disposing of trash.
  • Provided responsive, exceptional service to customers by answering questions, making recommendations, providing samples and responding to requests.
  • Gained the ability to perform opening and closing procedures on my own.

Education

Bachelor of Science - Kinesiology

University of Massachusetts Amherst
Amherst, MA
05.2025

Bachelor of Science - Nursing

Massachusetts Bay Community College
Wellesley Hills, MA

Bachelor of Science - Nursing

University of Massachusetts - Boston
Boston, MA

Skills

  • Warm and Friendly
  • Conflict and Complaint Resolution
  • Tactical Communications
  • Emergency Response
  • Computer Use
  • Curriculum Planning and Implementation

Timeline

Waitress/Hostess/Food Runner

Mick Morgan's Irish Pub And Restaurant
10.2020 - Current

Counter Server/Cashier

Guarino Pastry Shop
09.2018 - 09.2020

Softball Instructor

Walpole Girls Softball Association
03.2018 - 08.2021

Babysitter

Many Clients
01.2016 - Current

Bachelor of Science - Kinesiology

University of Massachusetts Amherst

Bachelor of Science - Nursing

Massachusetts Bay Community College

Bachelor of Science - Nursing

University of Massachusetts - Boston

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Katelyn Lynch