Katelyn Lyons
Chesapeake,VA
Summary
Proactive Medical Assistant skilled in patient care and clinical documentation. Experienced in managing surgical schedules and ensuring compliance with health regulations. Committed to enhancing patient experiences and operational efficiency in fast-paced healthcare environments.
Overview
9
9
years of professional experience
2
2
Certifications
Work History
Medical Assistant
Sports Medicine and Orthopaedics
Chesapeake, VA
04.2024 - Current
- Assisted physicians during patient examinations and procedures.
- Prepared and maintained medical instruments and equipment for use.
- Collected and documented patient medical histories accurately.
- Ensured compliance with health regulations and safety standards daily.
- Collaborated with healthcare team to enhance patient care quality.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Performed basic laboratory tests such as urinalysis under direct supervision of a physician or registered nurse.
- Educated patients about medications, procedures and physician's instructions.
- Organized charts, documents and supplies to maintain team productivity.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Surgical Coordinator
Jordan Young Institute
Virginia Beach, VA
12.2021 - 04.2024
- Coordinated surgical schedules with physicians and staff to ensure efficient operations.
- Managed patient records and documentation for surgical procedures and pre-op assessments.
- Communicated with patients regarding surgery preparations and post-operative care instructions.
- Collaborated with insurance providers to verify coverage and obtain necessary authorizations.
- Maintained compliance with safety regulations and quality standards in the surgical environment.
- Facilitated communication between medical teams to streamline workflow during surgeries.
- Organized patient charts for surgical procedures and ensured accuracy of all documents.
- Scheduled pre-operative appointments with patients, obtained consent forms and collected necessary insurance information.
- Answered phone calls from patients inquiring about upcoming scheduled surgeries or follow up visits.
- Acted as liaison between physicians, vendors, insurance companies, patients and their families regarding surgical procedures.
- Managed scheduling of multiple surgeries on a daily basis, coordinating availability of surgeons and anesthesiologists.
- Coordinated with hospital personnel to ensure proper preparation of OR rooms prior to surgery.
- Provided administrative support to surgeons, nurses and other medical staff in the operating room.
- Entered data into electronic medical record system accurately and timely using ICD-10 coding standards when applicable.
Swim Instructor
Pleasant View Communities
Manheim, Pennsylvania
02.2017 - 07.2019
- Instructed individuals in swim techniques and water safety practices.
- Developed customized lesson plans for diverse skill levels and ages.
- Maintained a safe and clean pool environment for all users.
- Communicated effectively with parents regarding their children's development and needs.
- Taught basic survival skills such as floating, treading water, emergency exits from the pool.
- Demonstrated proper technique for each stroke, including freestyle, backstroke, breaststroke and butterfly.
- Organized lesson plans according to the individual needs of students.
- Developed strategies for challenging behaviors exhibited by students during lessons.
- Attended staff meetings and training sessions related to teaching methods and safety practices.
- Recommended appropriate level classes to swimmers based on needs and preferences.
Education
CrossFit
Norfolk, VA06-2025
High School Diploma -
Manheim Central School
Manheim, PA01-2019
Medical Administration
Lancaster County Career And Technology Center
Willow Street, PA05-2019
Health Sciences
Tidewater Community College
Chesapeake, VASkills
- Patient care
- Medical record management
- Healthcare compliance
- Effective communication
- Data entry
- Time management
- Appointment setting
- Suture removal
- Clinical documentation
- Wound care management
- Proper sterilization techniques
- HIPAA compliance
- Clinical operations
- Procedure assistance
Certification
MAA
Accomplishments
SMOC Core Value Award, Q3 2025
References
References available upon request.
Timeline
Medical Assistant
Sports Medicine and Orthopaedics
04.2024 - Current
Surgical Coordinator
Jordan Young Institute
12.2021 - 04.2024
Swim Instructor
Pleasant View Communities
02.2017 - 07.2019
CrossFit
High School Diploma -
Manheim Central School
Medical Administration
Lancaster County Career And Technology Center
Health Sciences
Tidewater Community College