Katelyn Madrid
Grand Junction,CO
Summary
Dependable server successfully providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
1
1
year of professional experience
Work History
Host/Togo/Server
Famous Daves BBQ
05.2023 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
Bachelor of Arts - Elementary Education
Colorado Mesa University
Grand Junction, CO05.2028
Grand Junction High School
Grand Junction, CO05.2024
Skills
- Customer Service
- Team Collaboration
- Multitasking proficiency
- Effective Time Management
- Detail Oriented
- POS Software
- Greeting guests
- Cash Handling
Timeline
Host/Togo/Server
Famous Daves BBQ
05.2023 - Current
Bachelor of Arts - Elementary Education
Colorado Mesa University
Grand Junction High School
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