Katelyn McKillop
Beaverton,OR
Summary
Reliable and experienced working student with strong verbal and written communication skills. Extensive history of dependability, high performance under stress, and professional collaboration. A motivated self-starter and voracious learner with exceptional organization, eager to contribute to a positive work environment.
Overview
9
9
years of professional experience
Work History
Barista
Mutts Coffee Roasters
Beaverton, Oregon
10.2024 - Current
- Trained new hires on ever-evolving recipes and in-house procedures to maintain service quality.
- Collaborated creatively to produce seasonal menu items that excited and attracted new and returning customers.
- Adjusted availability to team needs by providing coverage for callouts, medical leave, and vacation requests, ensuring uninterrupted shop operations.
Barista
Superjoy
Portland, Oregon
09.2023 - 10.2024
- Cultivated organization, and discipline working alone from open to close.
- Provided high-quality espresso and tea beverages to busy downtown neighborhood, ensuring customer satisfaction and repeat business.
- Advised my boss and mentor on methods of conflict resolution and stress management, enhancing a deeply supportive work environment.
Barista
Capital One Cafe
Portland, Oregon
06.2021 - 08.2022
- Gained confidence in a high-volume customer service environment situated in the heart of downtown.
- Developed professional collaboration and communication skills within a rotating team with varied levels of experience.
- Demonstrated calmness in crisis situations, modeled de-escalation and conflict resolution techniques.
Barista (UNPAID)
Bulldog Cafe
Creswell, Oregon
09.2017 - 04.2020
- Volunteered during break periods to prepare and serve espresso beverages to students and staff.
- A great resume builder and introduction to professionalism in the years before I was old enough to get a paid job.
- Developed communication and customer service skills
- Practiced time management, and learned how to maximize efficiency and cleanliness in a confined space.
Education
Bachelor of Arts - Criminology & Criminal Justice
Portland State University
Portland, OR06-2027
High School Diploma -
Creswell High School
Creswell, Oregon06-2021
Skills
- Clear communication
- Critical thinking & problem solving
- Time management
- Collaboration
- Discipline
- Organization
- Adaptability & creativity
- Fast learner
- Excellent memory
- Physical stamina
- Proficient in Excel (Pivot tables, VLOOKUP/XLOOKUP, Conditional formatting)
Timeline
Barista
Mutts Coffee Roasters
10.2024 - Current
Barista
Superjoy
09.2023 - 10.2024
Barista
Capital One Cafe
06.2021 - 08.2022
Barista (UNPAID)
Bulldog Cafe
09.2017 - 04.2020
Bachelor of Arts - Criminology & Criminal Justice
Portland State University
High School Diploma -
Creswell High School