Katelyn Mounce
Oklahoma City,OK
Summary
Bridal Consultant and Office Assistant with comprehensive experience in bridal fashion, administrative support, and customer service. Expertise in bridal gown selection, problem-solving during fittings, and providing compassionate guidance. Proficient in managing schedules, document processing, and maintaining organized workspaces, offering a blend of fashion knowledge and office efficiency. Currently a student at the University of Central Oklahoma finishing a Bachelors in Biology, I am looking to move to a new job for the remainder of my time in Oklahoma City.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bridal Consultant
Bella Rose Bridal
08.2023 - Current
- Assisted brides in selecting the perfect gown by carefully listening to their preferences and offering expert advice based on body type, venue, and personal style.
- Demonstrated excellent problem-solving skills when addressing any challenges faced during fittings or alterations appointments, ensuring client satisfaction at all times.
- Provided emotional support for stressed brides throughout their wedding planning journey by offering compassionate guidance in addition to fashion expertise.
- Conducted thorough follow-ups with clients post-wedding to gather feedback and ensure complete satisfaction with their bridal experience.
Office Assistant, Level II
Northeastern State University Tahlequah
11.2022 - 08.2023
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Processed New Hire Orientations and Termination paperwork for the Tech Hires.
Retail Sales Associate
Vintique Cottage Boutique
07.2022 - 08.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Cashier
Harps Grocery Store
02.2021 - 08.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Food Service Worker
Son's Charburgers
07.2020 - 08.2021
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Ice Cream Server
Braums Ice Cream And Dairy
08.2020 - 02.2021
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
Education
Bachelor of Science - Biology With A Minor in Music
University of Central Oklahoma
Edmond, OK05.2026
General Education - Associates in General ED
Northeastern State University
Tahlequah, OK05.2023
Associate of General Studies - General ED
Connors State College
Warner, OK05.2022
High School Diploma -
Wagoner High School
Wagoner, OK05.2022
Skills
- Employee Training
- Excel Spreadsheets
- Helpdesk Services
- Customer Service
- POS Inventory System Operations
- Biweekly Payroll
- Termination Processing
- Orientation Sessions
- Efficient Multitasking
- Time Management
- Bridal Product Expert
- Social Media Marketing
- Sales Strategy
- Fashion Knowledge
- Multitasking
- Teamwork and Collaboration
- Effective Communication
Certification
- Cardiopulmonary Resuscitation 2022
Additional Information
- Media- Bella Rose Bridal Instagram's: Edmond & Norman location.
- Reviews- Bella Rose Bridal Google: Edmond Location
Timeline
Bridal Consultant
Bella Rose Bridal
08.2023 - Current
Office Assistant, Level II
Northeastern State University Tahlequah
11.2022 - 08.2023
Retail Sales Associate
Vintique Cottage Boutique
07.2022 - 08.2023
Cashier
Harps Grocery Store
02.2021 - 08.2022
Ice Cream Server
Braums Ice Cream And Dairy
08.2020 - 02.2021
Food Service Worker
Son's Charburgers
07.2020 - 08.2021
Bachelor of Science - Biology With A Minor in Music
University of Central Oklahoma
General Education - Associates in General ED
Northeastern State University
Associate of General Studies - General ED
Connors State College
High School Diploma -
Wagoner High School
- Cardiopulmonary Resuscitation 2022
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