
As a Chick-fil-A Team Lead, I improved shift efficiency and customer service, shortened new employee onboarding, maintained top food safety standards, and ensured smooth operations during peak hours, boosting customer satisfaction and sales. At Einstein Bagels, I consistently produced high-quality baked goods that met company standards, helping boost customer satisfaction. I streamlined baking processes to reduce waste and improve efficiency, while also training new staff on proper techniques and safety protocols to enhance team performance. I maintained a clean and organized workspace, ensuring the bakery passed all health and safety inspections without issues, and contributed to the development of new product recipes that were well-received by customers.
- Collaborated with team members to meet daily production targets and customer demand.
- Assisted in training new bakery staff on proper baking techniques and safety procedures.
- Monitored inventory levels and assisted with ordering baking supplies to ensure smooth production flow.
- Maintained cleanliness and organization of the bakery workspace, adhering to food safety and sanitation guidelines.
- Prepared and baked a variety of bagels, breads, and pastries according to company recipes and quality standards.