Josiah Johnson
Lansing,MI
Summary
Reliable and upbeat worker successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
2
2
years of professional experience
Work History
Baker
Crumbl Cookies
Lansing, MI
03.2024 - Current
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
- Managed customer service operations, including taking orders and resolving complaints.
- Operated cash registers and processed payments accurately.
- Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
- Consistently met deadlines for catering orders by effectively prioritizing tasks according to urgency.
- Demonstrated adaptability in adjusting recipes based on available ingredients or dietary restrictions upon request.
Technician
J&L Restoration And Cleaning
Lansing, MI
08.2023 - 02.2024
- Repaired damage to buildings, mitigated bacterial growth, and helped rebuild destroyed areas of buildings.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Kept job site cleaned up properly and all debris disposed of in respective containers.
- Prepared materials accurately using hand and power tools to make precise cuts.
- Checked measurements and completed accurate cuts to prevent materials waste and maintain cost controls.
- Followed established job site safety regulations and maintained safe and clean work area.
- Completed installations of building structures, trim, flooring, and cabinetry.
- Observed all OSHA and corporate safety regulations and procedures.
Parts Runner
AIS
Lansing, MI
04.2022 - 08.2023
- Collected needed materials and sent them off to technicians
- Conducted regular audits of inventory levels to maintain optimal stock quantities and minimize backorders.
- Improved inventory management by organizing and maintaining parts storage areas.
- Facilitated smooth operations within service department teams through consistent communication regarding part status updates.
- Properly maintained a clean and tidy environment through regular cleaning of the work area.
Education
Maple Valley Jr./Sr Highschool
Nashville, MI05.2024
Skills
- Time Management
- Handling problems in a calm and fast fashion
- Organization
- Tool Knowledge
- Carpentry
- Customer Service
- Active Listening
- Customer Relations
- Problem Resolution
- Complaint resolution
- Teamwork and Collaboration
- Cash Handling
- Reliability and punctuality
- Product Knowledge
- Professional Appearance
Personal Information
Date of Birth: 12/02/2005
Awards
Honor Student Achievement at Maple Valley Jr./Sr. High School
Timeline
Baker
Crumbl Cookies
03.2024 - Current
Technician
J&L Restoration And Cleaning
08.2023 - 02.2024
Parts Runner
AIS
04.2022 - 08.2023
Maple Valley Jr./Sr Highschool