Katelyn Previto
Mobile,AL
Summary
Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
6
6
years of professional experience
Work History
Petcare Associate/Sales Associate
PetSmart Charities
Mobile, AL
07.2019 - Current
- Answered incoming telephone calls to provide store, products and services information.
- Adhered to company initiatives and achieved established goals.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Handled transactions with precision and accuracy.
- Performed janitorial duties to maintain a clean and welcoming environment for customers and pets.
- Assisted customers with pet care advice, enhancing their overall experience.
- Maintained a clean and safe environment for pets, adhering to health and safety standards.
- Provided exceptional customer service to pet owners, ensuring a positive shopping experience.
- Resolved customer issues promptly, maintaining high standards of service in the pet care department.
Education
High School Diploma -
WP Davidson Highschool
Mobile, AL12-2019
Some College (No Degree) - Dental Assisting
Fortis College
Mobile, ALSkills
- Promotional support
- Upselling
- Retail loss prevention
- Reliable and punctual
- Goal oriented
- Exceeds sales goals
- Verbal/written communication
- Sales training
- Listening skills
- Policy and procedure adherence
- Merchandise display
Timeline
Petcare Associate/Sales Associate
PetSmart Charities
07.2019 - Current
High School Diploma -
WP Davidson Highschool
Some College (No Degree) - Dental Assisting
Fortis College
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