Katelyn Ramos
Sonora,CA
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
2026
2026
years of professional experience
4
4
Certifications
Work History
Business Owner
Katelyn Ramos
Copperopolis, California
12.2021 - Current
- Founded and managed an independent business, overseeing daily operations, scheduling, client communication, and service delivery.
- Managed digital platforms, online communication, and workflow organization in a remote-capable environment.
- Demonstrated strong self-management, accountability, and adaptability while balancing academic and professional responsibilities.
Certified Nursing Assistant
Golden Sonora Care Center
Sonora, CA
2023 - 01.2026
- Provided direct patient care in a long-term care setting, assisting with activities of daily living, including mobility, hygiene, nutrition, and comfort.
- Documented patient care, observations, and changes in condition using PointClickCare, ensuring accuracy and continuity of care.
- Monitored vital signs, and reported significant changes to the nursing team promptly.
- Maintained patient safety, dignity, and confidentiality while supporting diverse patient populations.
- Collaborated closely with nurses and interdisciplinary team members to support individualized care plans.
Restaurant Bar Manager
Griff's BBQ and Grill
Copperopolis, CA
2020 - 12.2022
- Supervised inventory management for bar supplies and liquor stock.
- Developed seasonal drink menus to enhance customer experience.
- Addressed customer concerns professionally, strengthening communication and conflict-resolution skills.
- Ensured compliance with safety, sanitation, and regulatory requirements
Cocktail Server
The Cheesecake Factory
Walnut Creek, California
2018 - 05.2020
- Provided exceptional service to guests in a fast-paced dining environment.
- Delivered cocktails and beverages accurately to enhance guest satisfaction.
- Engaged with guests to create a welcoming and friendly atmosphere.
- Monitored guest needs proactively, addressing concerns promptly for a positive experience.
Fine Dining Server
Zephyr Grill And Bar
Brentwood, California
2016 - 09.2018
- Provided exceptional customer service to enhance dining experience.
- Explained menu items and daily specials to inform patrons' choices.
- Trained new servers in dining protocols and service standards.
- Trained in wine and liquor service in order to provide full and positive experiences to guests.
Server
San Marcos Brewery and Grill
San Marcos, California
2014 - 2016
- Assisted guests with menu selections and dietary preferences.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Education
Associate of Arts - Natural Sciences
Modesto Junior College
Modesto, CA12-2024
Bachelor of Arts - Human Development
CSU East Bay
Hayward, CA05-2021
Bachelor of Science - Nursing
Nightingale College
Ogden, UTSkills
- Menu knowledge
- Table service
- Order processing
- Wine pairing
- Food safety
- Customer relationship management
- Team collaboration
Certification
ServSafe Food Handler
Accomplishments
Rookie of the Year - Cheesecake Factory
Timeline
Business Owner
Katelyn Ramos
12.2021 - Current
Certified Nursing Assistant
Golden Sonora Care Center
2023 - 01.2026
Restaurant Bar Manager
Griff's BBQ and Grill
2020 - 12.2022
Cocktail Server
The Cheesecake Factory
2018 - 05.2020
Fine Dining Server
Zephyr Grill And Bar
2016 - 09.2018
Server
San Marcos Brewery and Grill
2014 - 2016
Associate of Arts - Natural Sciences
Modesto Junior College
Bachelor of Arts - Human Development
CSU East Bay
Bachelor of Science - Nursing
Nightingale College