Katelyn Rieck
Huffman,TX
Summary
Results-driven Inside Sales Lead/Project Coordinator with experience managing complex line pipe projects from quotation through delivery. Skilled in account management, forecasting, logistics coordination, and customer relationship development. Proven ability to collaborate across operations, manufacturing, and logistics teams to meet aggressive project schedules while delivering exceptional customer service. Recognized for strong communication skills, attention to detail, and a proactive approach to problem solving in fast-paced industrial environments.
Overview
5
5
years of professional experience
Work History
Accounts Payable/Receptionist
F-E-T Global Tubing LLC
Dayton, TX
06.2022 - 02.2023
- Processed accounts payable invoices, ensuring timely and accurate payments to maintain vendor relationships.
- Reviewed purchase orders, invoices, and receipts for verification and approval, facilitating smooth financial operations.
- Maintained organized financial records and filing systems.
- Assisted with billing, data entry, and account reconciliation to support accurate financial reporting.
- Answered multi-line phone system and directed calls professionally.
- Greeted clients, vendors, and visitors while providing excellent customer service.
- Scheduled appointments, meetings, and coordinated office calendars.
- Managed incoming and outgoing mail, emails, and office correspondence.
- Supported daily office operations and administrative tasks.
- Assisted management with reports, documentation, and office organization.
Inside Sales/ Sales Team Lead
F-E-T Global Tubing LLC
Dayton, TX
02.2023 - Current
- Lead customer accounts and manage line pipe projects from quotation through final delivery.
- Develop quotations, pricing proposals, and commercial documentation for domestic and international customers.
- Coordinate closely with production, operations, logistics, and quality departments to ensure on-time project execution.
- Managed project schedules, delivery commitments, material availability, and customer expectations to ensure seamless project execution.
- Build and maintain strong customer relationships, serving as the primary point of contact for sales and project-related inquiries.
- Forecast line pipe demand and coordinate inventory requirements to support production planning and customer delivery schedules.
- Track project milestones and proactively resolve schedule, material, and logistics challenges.
- Supported revenue growth through strategic account management and identification of new sales opportunities, enhancing overall client engagement.
- Assisted with onboarding and training new team members, providing leadership and operational support to strengthen sales team performance.
Front Desk Receptionist
Joes Quality Welding
Houston, TX
12.2021 - 06.2022
- Managed a high-volume multi-line phone system, directing calls and responding to customer inquiries in a professional and efficient manner.
- Served as the first point of contact for visitors, vendors, and customers, providing exceptional customer service and administrative support.
- Prepared, typed, proofread, and distributed correspondence, reports, memos, and meeting documentation with a high degree of accuracy.
- Coordinated incoming and outgoing mail, deliveries, and office communications to support daily business operations.
- Maintained petty cash records and assisted with basic accounting and administrative functions.
- Supported office efficiency by organizing records, maintaining filing systems, and assisting with day-to-day operational needs.
- Scheduled appointments and assisted with coordinating meetings and office activities.
- Managed a high-traffic reception area while ensuring a professional and welcoming environment for all visitors.
Education
High School Diploma -
Hargrave High School
Cosmetology Studies
Lee College
Skills
- Inside Sales & Account Management
- Project Coordination
- Forecasting & Demand Planning
- Quotation & Proposal Preparation
- Logistics & Freight Coordination
- Contract & Purchase Order Review
- Customer Service Excellence
- Business Development Support
- Inventory Management
- Order Management
- Sales Operations
- Vendor & Customer Communication
- Problem Resolution
- Deadline & Schedule Management
- Data Entry & Record Management
- Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
- Team Leadership & Training
- Verbal & Written Communication
- Organization & Time Management
Timeline
Inside Sales/ Sales Team Lead
F-E-T Global Tubing LLC
02.2023 - Current
Accounts Payable/Receptionist
F-E-T Global Tubing LLC
06.2022 - 02.2023
Front Desk Receptionist
Joes Quality Welding
12.2021 - 06.2022
High School Diploma -
Hargrave High School
Cosmetology Studies
Lee College