Katelyn Riggs
Pratt,Kansas
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
6
6
years of professional experience
Work History
Office Manager
Evicted Ink
07.2023 - Current
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Offered superior guest relations by greeting and guiding visitors to appointments and staff members
- Solved problems timely and effectively, ensuring customer satisfaction.
- Comforted anxious patients before procedures and listened to concerns, offering support, and compassion.
- Helped front desk staff register and process patients.
- Prepared and edited documents to produce precise, accurate and professional communication.
Office Secretary
Riggs Irrigation LLC.
01.2023 - Current
- Utilized office management software to record and track customer information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Managed filing system, entered data and completed other clerical tasks.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
Sales Manager
Riggs Irrigation LLC.
01.2019 - 01.2023
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
No Degree - Psychology
Skyline High School
Pratt, KS05.2025
Skills
- File Management
- Proofreading
- Data Entry
- 66 wpm Typing Speed with 98% accuracy
- Strong Problem Solver
- Organizing and Categorizing
- Positive Attitude
Languages
English
Timeline
Office Manager
Evicted Ink
07.2023 - Current
Office Secretary
Riggs Irrigation LLC.
01.2023 - Current
Sales Manager
Riggs Irrigation LLC.
01.2019 - 01.2023
No Degree - Psychology
Skyline High School
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