Summary
Overview
Work History
Education
Skills
Certification
Timeline

Katelyn Sanderson

East Moline,IL

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Dunkin Donuts Shift Leader

Dunkin
11.2022 - 05.2023
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Developed and implemented new processes and procedures to streamline operations.

Umpire

LITTLE LEAGUE
04.2017 - 07.2022
  • Umpire and Behind the Plate Umpire
  • Able to:
  • Manage and work in a fast paced environment
  • Professionally Communicate with Players, Coaches, Management, and other umpires
  • Enforce regulations and rules while maintaining the safety of the participants
  • Ability to work under pressure and resolve conflict.
  • Met with supervisor to review procedures, report issues or concerns and receive instructions.

Education

Associate of Science - Science

Blackhawk Community College, East Moline, IL
06.2022

High school diploma - undefined

United Twp High School
2017

Skills

  • POS Deletions
  • Suggestive Selling
  • Facilitating Change
  • Staff Supervision
  • Handling Customer Complaints
  • Time Management
  • Evaluation Abilities
  • Microsoft Office
  • Quality Control Analysis
  • Critical Thinking
  • Data Verification
  • Complex Problem-Solving

Certification

ServSafe Food Handler January 2023 to January 2026

Timeline

Dunkin Donuts Shift Leader - Dunkin
11.2022 - 05.2023
Umpire - LITTLE LEAGUE
04.2017 - 07.2022
Blackhawk Community College - Associate of Science, Science
United Twp High School - High school diploma,

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Katelyn Sanderson