Katelyn Schultz
American Campus Communities
Brunswick,OH
3
years of professional experience
Detail-oriented professional skilled in managing front desk operations and social media marketing. Experienced in coordinating maintenance requests and events, ensuring resident satisfaction through effective communication and organizational skills.
Work History
Desk Assistant
1 Year 5 Months- Managed front desk operations, ensuring smooth check-in and check-out processes for residents and guests.
- Assisted residents with inquiries, providing timely and accurate information to enhance their experience.
- Coordinated maintenance requests, facilitating prompt service to maintain resident satisfaction and property standards.
- Assisted prospective tenants with apartment tours and information on available units.
- Coordinated social media content and engagement strategies
- Coordinated move-in processes, including preparation of documents and scheduling inspections.
Resident Assistant
7 Months- Coordinated events that promoted personal development and community building.
- Assisted residents with inquiries, providing accurate information and support.
- Facilitated conflict resolution among roommates and neighbors by mediating discussions and proposing fair solutions.
- Developed educational workshops addressing resident needs and interests.
- Responded to room transfers, incident reports, and maintenance requests.
- Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
Education
Bachelor in Business Administratiom - Management
Skills
Reception duties
Document management
Social media marketing
Activity planning
Organizational skills
Effective planning
Conflict resolution
Community support
Adobe photoshop
Visual communication
Regulatory compliance
Self-confidence
Timeline
Desk Assistant
American Campus Communities
02.2025 - 07.2026Read More
Resident Assistant
American Campus Communities
08.2023 - 03.2024Read More
University of Toledo
Bachelor in Business Administratiom from Management
Read More