Katelyn Shouse
Chipotle Grill
Williamsburg,OH
2
years of professional experience
Adaptable and reliable individual with a strong background in customer service and training. Skilled in public speaking and performance monitoring, with a commitment to fostering professional growth and operational efficiency.
Offering positive attitude and willingness to learn and grow in fast-paced environment. Brings understanding of customer service standards and ability to handle items carefully and efficiently. Ready to use and develop organizational skills and attention to detail in the Online Order Filling role.
Work History
Certified Trainer
9 Months- Developed and implemented training programs for new team members, enhancing onboarding experience.
- Facilitated workshops to improve staff skills in customer service and food safety standards.
- Monitored employee performance, providing constructive feedback to promote professional growth.
- Collaborated with management to identify training needs and streamline operational efficiency.
- Utilized digital tools to track training progress and ensure compliance with corporate policies.
- Maintained organization of documents, materials, and equipment.
Crew Member
1 Year 6 Months- Prepared and assembled pizzas according to standardized recipes and customer preferences.
- Operated kitchen equipment safely, ensuring adherence to health and safety regulations.
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Assisted in inventory management by restocking supplies and monitoring product levels.
Education
High School Diploma
- Awarded Ohio Science Seal
- Awarded Fine and Preforming Arts Seal
- Awarded College-Ready Seal
- ACT: 32
- Williamsburg Academic Team Member
Skills
Training needs analysis
Coaching techniques
Performance assessment
Public speaking
Customer service
Customer satisfaction
Reliability and punctuality
Bagging and packaging
Timeline
Certified Trainer
Chipotle Grill
11.2025 - CurrentRead More
Crew Member
Main Street Pizza
05.2024 - 11.2025Read More
Williamsburg High School
High School Diploma
Read More