Katelyn Baquol
Stafford,VA
Summary
Highly motivated professional well-versed in leading successful projects and teams. Educated in planning projects and promoting motivation to others in deadline-oriented environments. Skilled with customer service with the ability to inspire teams to drive positive outcomes and develop long-term customer relationships.
Detail-oriented professional skilled in managing operations and enhancing customer experiences. Expertise in training and developing team members, scheduling, and driving efficiency to achieve organizational goals while ensuring a welcoming atmosphere for clients.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Receptionist
Wallis Home Repairs
Stafford, VA
12.2024 - Current
- Managed operations while greeting clients warmly over the phone, enhancing customer experience.
- Scheduled appointments and coordinated service calls, ensuring timely service delivery.
- Maintained organized filing system for client records, facilitating easy access to important information.
Manager/Beauty Consultant
Palm Beach Tan
Stafford, USA
08.2022 - 12.2024
- Welcome our customers with the best first impression. Be on time in uniform with a smile. :)
- Customer service, Safety of customers.
- Deposit drop offs; Opening and Closing duties.
- Scheduling, Interviewing and Training
- Required amount of commission sales
- Covering Shifts at other locations
Salon Assistant
Above and Beyond Beauty
Temecula, USA
08.2017 - 04.2019
- Assisted stylists by preparing clients and enhancing customer experience.
- Organized payment books.
- Restocking products in salon and in the boutique.
- Open, set up. Close, clean up.
Restaurant Hostess
BJs Restaurant & Brewery
Temecula, USA
02.2017 - 04.2019
- Greeted and seated guests promptly to create a welcoming dining atmosphere.
- Managed reservation systems during peak hours.
- Maintained cleanliness of the restaurant
- Trained new hosts/conducted teamwork.
Education
Beauty School - Cosmetology Business
Paul Mitchell Temecula
Temecula, CASkills
- Team leadership
- Management
- Relationship building
- Customer service
- Staff management
- Training
- Development
- Goal setting
- Marketing
Certification
- Certified Makeup Artist
- Certified Tanning Consultant
Timeline
Receptionist
Wallis Home Repairs
12.2024 - Current
Manager/Beauty Consultant
Palm Beach Tan
08.2022 - 12.2024
Salon Assistant
Above and Beyond Beauty
08.2017 - 04.2019
Restaurant Hostess
BJs Restaurant & Brewery
02.2017 - 04.2019
Beauty School - Cosmetology Business
Paul Mitchell Temecula