Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katelyn Stone

Pikeville,KY

Summary


Outgoing and results-driven individual excelling in communication and relationship-building. Possesses foundational knowledge of sales techniques and adept at leveraging persuasive communication and negotiation skills. Committed to driving revenue growth and fostering customer satisfaction.

Overview

3
3
years of professional experience

Work History

Sales Representative

Mountain Top News
01.2025 - 07.2025
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.

Sales Representative

Alfac
05.2024 - 12.2024
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.

Caregiver

Golden Years Nursing Home
10.2023 - 04.2024
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.

Scheduling Representative

Pikeville Medical Center
12.2022 - 06.2023
  • Provided exceptional customer service while addressing inquiries related to appointments, rescheduling requests, or general information on services offered.
  • Developed a system for tracking employee availability, ensuring the accurate assignment of shifts and minimizing last-minute adjustments.
  • Enhanced appointment scheduling efficiency by streamlining processes and utilizing advanced scheduling software.

Cashier

Walmart
09.2022 - 12.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

High School Diploma -

Pikeville High School
Pikeville Ky

Skills

  • Customer service
  • Customer relations
  • Active Listening
  • Interpersonal communication skills
  • Customer relationship building
  • Problem solving
  • Time Management

Timeline

Sales Representative

Mountain Top News
01.2025 - 07.2025

Sales Representative

Alfac
05.2024 - 12.2024

Caregiver

Golden Years Nursing Home
10.2023 - 04.2024

Scheduling Representative

Pikeville Medical Center
12.2022 - 06.2023

Cashier

Walmart
09.2022 - 12.2022

High School Diploma -

Pikeville High School

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