Katelyn Walker
Acrisure
Cardwell,Missouri
7
years of professional experience
Insurance professional with extensive experience in account management and client relations within insurance sector. Known for delivering exceptional service, efficiently managing policy renewals, and resolving customer issues. Valued team collaborator with focus on achieving results and adapting to changing client needs. Expertise in risk assessment, claims processing, and policy administration.
Work History
Personal Lines Insurance Account Manager
3 Years 4 Months- Quote and issue new insurance policies, ensuring coverage met customer needs.
- Developed long-lasting relationships with clients to foster trust, loyalty, and a deep understanding of their insurance needs.
- Expedited claim resolutions by acting as a liaison between clients and claims adjusters throughout the entire process.
- Experience with High Net worth Customers
- Managed client relationships, ensuring policy compliance and satisfaction.
Daycare Teacher
1 Year 5 Months- Developed and implemented age-appropriate lesson plans to enhance children's learning and development.
- Collaborated with staff to create engaging activities that supported educational objectives and individual needs.
- Managed classroom behavior through positive reinforcement strategies, promoting a respectful learning atmosphere.
Call Center Representative
2 Years 4 Months- Resolved customer inquiries efficiently, ensuring a positive experience and fostering long-term relationships.
- Collaborated with team members to streamline call handling processes, improving overall response time.
- Managed high-volume inbound calls, providing exceptional customer service and resolving inquiries efficiently.
Education
High School Diploma
No Degree - Health Sciences
Skills
Insurance Sales
Claims Management
Policy compliance
Customer service
Computer proficiency
Communication
Problem solving
Time management
Organization
Ability to work under pressure
Leadership
Teamwork
Timeline
Personal Lines Insurance Account Manager
Acrisure
05.2023 - CurrentRead More
Daycare Teacher
Tiny Blessings
12.2021 - 05.2023Read More
Call Center Representative
Sub Teach
08.2019 - 12.2021Read More
Southland C-9
High School Diploma
Read More
Three Rivers College
No Degree from Health Sciences
Read More
License
Property & Casualty License in Arkansas and Missouri