Katelyn Welch
Rutland
Summary
Dedicated Cosmetologist specializing in hair, nails, waxing, and facials. Enhanced training through participation in several hair shows and collaboration with professional stylists, focusing on the latest trends and techniques. Committed to leveraging communication and time management skills to deliver exceptional client experiences.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Deli Clerk/Cashier/Trainer Assistant
Olivia's Market
Rutland
2021.09 - Current
- Trained new staff on deli procedures and customer service practices to ensure consistent service quality.
- Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
- Welcomed customers warmly at the entrance to create a positive first impression.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
- Sliced meats and cheeses and weighed deli items for customers.
- Operated slicers and other equipment according to company guidelines to minimize accidents or injuries.
- Adhered to health regulations regarding food handling and sanitation standards.
- Followed company recipes for preparing foods such as soups, salads, sandwiches.
- Stored perishable food items in freezer or refrigerator to protect from spoilage.
- Followed recipes and customer requests to prepare meals.
- Demonstrated strong communication skills when interacting with customers and coworkers.
- Delivered exceptional customer service during high-volume shifts, enhancing customer satisfaction and loyalty.
- Engaged with customers while taking orders, fostering a welcoming atmosphere that promoted the business's positive image.
Deli Clerk
Gouchberg Farms and Market
North Clarendon
2021.06 - 2022.08
- Guided customers in selecting deli products and accommodating special requests to enhance their shopping experience.
- Prepared all food orders according to customer specifications.
- Operated slicing machines and scales to ensure accurate portioning of products.
- Maintained cleanliness and organization of the deli counter and work areas.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
- Responded to customer inquiries regarding ingredients, allergens, and preparation methods.
- Greeted customers in a friendly and professional manner.
- Processed cash transactions accurately at point of sale, ensuring smooth customer service.
- Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
- Resolved customer complaints in a timely manner while maintaining a polite demeanor.
- Mentored new employees on food handling, safety protocols, and customer service techniques to ensure compliance and service excellence.
- Adhered to health regulations regarding food handling and sanitation standards.
- Stored perishable food items in freezer or refrigerator to protect from spoilage.
Education
Certificate of Technical Studies - Cosmetology
Stafford Technical Career
Rutland, VT2026-05
High School Diploma -
Rutland High School
Rutland, VT2023-06
Skills
- Hair coloring and highlighting
- Nail care services
- Nail treatments
- Bleaching, dyeing, and tinting
- Scheduling appointments
- Chemical mixing and application
- Client consultations
- Hairstyling
- Friendly communication
- Sanitation maintenance
- Beauty tool sanitization
- Hair style recommendations
- Makeup application
- Product and service explanations
- Skincare treatments
- Professionalism and ethics
Certification
- Vermont State Cosmetologist License
Timeline
Deli Clerk/Cashier/Trainer Assistant
Olivia's Market
2021.09 - Current
Deli Clerk
Gouchberg Farms and Market
2021.06 - 2022.08
Certificate of Technical Studies - Cosmetology
Stafford Technical Career
High School Diploma -
Rutland High School