Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katelyn White

Plano

Summary

Experienced with crowd management and guest assistance in various event settings. Utilizes strong communication and organizational skills to ensure seamless operations. Track record of delivering exceptional customer service and maintaining safe, welcoming environment.

Overview

1
1
year of professional experience

Work History

Usher/Guest Service Representative

Stadium People
06.2024 - Current
  • Provided exceptional guest service, answering questions about the venue and directing patrons to their seats.
  • Greeted customers with smile and provided friendly, knowledgeable service.
  • Worked with other staff members to facilitate smooth flow of operations.
  • Directed ticket holders to seats and facility locations.
  • Provided friendly and courteous customer service to all guests at events to enhance satisfaction.
  • Managed crowd control effectively, ensuring timely seating and minimizing disruptions.
  • Monitored entrance and exit of venue to guarantee safety of guests.
  • Maintained updated knowledge of event information to provide guests with accurate details.
  • Offered support when needed for the set-up and breakdown of various event-related materials, ensuring timely completion.
  • Participated actively in pre-show briefings so as always be informed about necessary details relevant to an upcoming show.
  • Collaborated with other ushers to facilitate smooth transitions between performances and intermissions.

Education

ISchool Learning
Lewisville, TX

Skills

  • Patience and composure
  • Reliability and punctuality
  • Guest service
  • Professional appearance

Timeline

Usher/Guest Service Representative

Stadium People
06.2024 - Current

ISchool Learning
Katelyn White