Katelyn Wilson
Cumming,GA
Overview
13
13
years of professional experience
1
1
Certification
Work History
Kitchen Manager
Nest Cafe
Alpharetta, GA
03.2022 - Current
- Day to day operations of a high volume restaurant
- Supervision of 5-6 direct reports
- Ensured health and safety compliance with minimal violations during inspections
- Handled recruiting and interviewing of additional team members
- Daily cleaning tasks as well as implement monthly deep cleans
- Conducted regular inventory audits to ensure stock accuracy and minimize waste.
- Trained staff on new cooking techniques and equipment usage to elevate food quality.
- Streamlined kitchen workflow processes to reduce preparation time and improve service speed.
- Maintained supplier relationships for timely deliveries and consistent quality of ingredients.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
Professional Cleaner
First Class Cleaning
Dawsonville, GA
01.2019 - 04.2020
- Achieved high cleanliness standards by developing and executing detailed cleaning protocols for various environments.
- Directed daily cleaning operations, coordinating schedules to meet client needs and maximize service efficiency.
- Implemented innovative cleaning techniques and tools, enhancing overall effectiveness and reducing time spent on tasks.
- Conducted general cleans, deep cleans as well as move in and move out cleans.
Community Leader
Maple Street Biscuit Company
Duluth, GA
08.2017 - 04.2019
- Managed a team of employees
- Effective inventory and stock management
- Ensured customer excellence and service
- Day to day operations as general manager
Head Cashier
Five Below
Buford, GA
05.2013 - 12.2016
- Streamlined cash handling processes, enhancing accuracy and minimizing discrepancies during daily financial reconciliations.
- Trained and mentored team members on effective customer service techniques to improve shopper satisfaction.
- Coordinated the scheduling of staff shifts to maintain adequate coverage during peak shopping hours.
- Managed inventory levels for front-end merchandise, ensuring product availability aligned with customer demand trends.
- Participated in freight and receiving every other week.
Education
High school diploma - undefined
Lanier High School
Sugar Hill, GASkills
Organizational Skills
Management
Team development
Training & development
Analysis skills
Customer segmentation
Sales
Marketing
Project management
Multitasking and organization
Customer service
Food safety
Inventory management
Problem-solving
Cleaning and sanitation
Certification
- Food Safety Certification
- Food Handler Certification
- CPR Certification
- First Aid Certification
- Driver's License
- ServSafe
Languages
Spanish
Bilingual
Timeline
Kitchen Manager
Nest Cafe
03.2022 - Current
Professional Cleaner
First Class Cleaning
01.2019 - 04.2020
Community Leader
Maple Street Biscuit Company
08.2017 - 04.2019
Head Cashier
Five Below
05.2013 - 12.2016
High school diploma - undefined
Lanier High School