Zena Frank
Ville Platte,LA
Summary
Accomplished restaurant manager with 15+ years of experience in the food service industry, specializing in team management and operational efficiency. Proven track record of leading teams to achieve significant sales increases and implementing cost-saving measures. Skilled in training and development, customer service, and inventory control, with certifications in food safety and handling. Committed to enhancing the dining experience through effective leadership and streamlined processes.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Kitchen Manager
Nicks on Main bar and grill
Ville Platte, LAc
03.2013 - 02.2016
- Managed kitchen operations to ensure food quality and safety compliance.
- Trained and supervised kitchen staff on cooking techniques and safety protocols.
- Coordinated inventory management to maintain stock levels and minimize waste.
Head Cook
L&V superette
Ville Platte, LA
03.2013 - 02.2016
- Managed daily kitchen operations and ensured smooth workflow efficiency.
- Supervised kitchen staff and trained new team members on cooking techniques.
Assistant Manager
Sonic
Ville Platte, LA
07.2006 - 03.2013
- Supervised daily operations to maintain service quality and efficiency.
- Trained staff on customer service standards and operational procedures.
- Managed inventory levels to ensure product availability and minimize waste.
Lead Line Cook
Coushatta Casino
Kinder, Louisiana
07.2006 - 03.2013
- Supervised kitchen staff to ensure efficient food preparation and service.
Consumer service/Customer Service Cashier
Polit travel center
Bunkie, Louisiana
05.2025 - 07.2025
- Processed customer transactions efficiently and accurately.
- Handled cash, credit, and debit payments securely.
Operator
Restaurant management, and catering
Ville Platte, USA
10.2017 - 04.2025
- Cashier. I accomplished my pple skills meeting new people and most of all get the job done.
- Led a team of XX employees, providing guidance and support to ensure efficient operations
- Developed and implemented strategies to improve productivity and streamline processes
- Managed daily operations, including scheduling, inventory management, and customer service
- Achieved XX% increase in sales through effective staff training and motivation
- Implemented cost-saving measures that resulted in XX% reduction in expenses
- Performed routine maintenance on saw equipment to keep it in optimal working condition
- Followed safety protocols and guidelines to prevent accidents or injuries in the workplace
- Inspected materials before and after cutting to ensure quality standards were met
Over Night grill cook, kitchen manager
Ynotstop
VILLE PLATTE, Louisiana
02.2015 - 01.2022
- Distributed food to team members with efficiency in high-volume environment.
- Cooked regular menu items and seasonal offerings according to corporate standards and guidelines.
- Cleaned and maintained kitchen equipment regularly.
- Prepared food items such as meats, poultry, and fish for frying purposes.
Pizza Manager
Pizza Hut
Ville Platte, LA
10.2000 - 07.2006
- Managed daily operations to ensure efficient service and quality control.
- Trained and mentored staff to enhance team performance and customer satisfaction.
Education
High school diploma or GED - History, mathematics
Ville Platte High School
Ville Platte, LASkills
- Full cycle recruiting
- Plating
- Data entry
- Assistant manager experience
- Casual dining experience
- Production inventory management
- Quick service & fast food restaurant
- Pan frying
- Food truck experience
- Merchandising
- Computer skills
- Workplace health and safety regulatory compliance
- Food allergen management
- Mexican cuisine
- Computer operation
- Hospitality management
- Food production
- Cleaning Experience (10 years)
- Catering
- Food industry
- Practicing as a culinary professional - Culinary experience (11-15 years)
- Employment law
- Resident's rights
- Dietary department experience
- Fine dining experience
- Sanitizing surfaces
- Accounting and finance experience
- Regulatory compliance
- Financial operations management
- POS (10 years)
- Cashiering
- FDA regulations
- Microsoft Word (10 years)
- Food supply stocking
- Public health
- Microsoft Outlook (10 years)
- Inventory Control (10 years)
- Operations manager experience
- Crew management
- Operations management
- Process improvement
- HR legal compliance
- Sanitation
- HACCP
- Senior leadership
- Cleaning (10 years)
- Order entry
- Accounting (10 years)
- Math
- Kitchen ovens
- Batter preparation
- Preparing stocks
- Customer communication
- Cafeteria experience
- Mobile devices
- Fryers
- Restaurant management
- Recipe scaling
- Hotel restaurant experience
- Temperature control
- Stir-frying
- Sanitation procedures
- French cuisine
- Sauce preparation
- Baking
- Food Safety (10 years)
- Kitchen grills
- Culinary experience
- Hospitality
- Food mixers
- Personal protective equipment (PPE) use
- Cross-contamination prevention
- Dough preparation
- Food management
- Organizational skills
- Food Service (10 years)
- Retail management
- Outdoor work
- Food portioning
- Time management
- Restaurant experience
- Food garnish preparation
- Kitchen management
- Food cleaning
- Climbing
- Combi ovens
- Profit and loss analysis
- Management
- Fast food restaurant experience
- Boiling cooking technique
- Knife skills
- Training & Development (10 years)
- Customer Service (10 years)
- Serving
- Food hygiene
- Food handling
- Food mixing
- Microwave ovens
- Computer literacy (10 years)
- Typing
- Food processors
- Operating kitchen equipment
- Basic math
- Leadership
- Janitorial experience
- Quality control
- Communication skills (10 years)
- Individual consumer customer service (10 years)
- Food filling preparation
- Shift management
- Hand hygiene
- Interviewing
- Training
- Sauce making techniques
- American cuisine
Certification
- Bartender License
- Driver's License
- Food Handler Certification
- ServSafe
- TWIC Card
- ServSafe Food Handler Certification
- HACCP Certification
- ServSafe Food Manager Certification
- ServSafe Allergens Certification
- Bar
- Serv safe
Additional Information
TWIC card, Bar Card,
Languages
English
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Consumer service/Customer Service Cashier
Polit travel center
05.2025 - 07.2025
Operator
Restaurant management, and catering
10.2017 - 04.2025
Over Night grill cook, kitchen manager
Ynotstop
02.2015 - 01.2022
Kitchen Manager
Nicks on Main bar and grill
03.2013 - 02.2016
Head Cook
L&V superette
03.2013 - 02.2016
Assistant Manager
Sonic
07.2006 - 03.2013
Lead Line Cook
Coushatta Casino
07.2006 - 03.2013
Pizza Manager
Pizza Hut
10.2000 - 07.2006
High school diploma or GED - History, mathematics
Ville Platte High School