Summary
Overview
Work History
Education
Skills
Timeline
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Katelyn Young

West Chester

Summary

Dynamic leader with a proven track record at Taco Bell, enhancing customer satisfaction and streamlining operations. Skilled in customer relationship management and team leadership, I excel in strategic planning and problem-solving, significantly improving team efficiency and service quality.

Overview

6
6
years of professional experience

Work History

Manager

Taco Bell
05.2022 - 04.2024
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Accomplished multiple tasks within established timeframes.
  • Managed and motivated employees to be productive and engaged in work.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Clicklist

Kroger
03.2018 - 02.2022
  • Implemented time-saving strategies for efficient order assembly without compromising quality or accuracy.
  • Reduced errors in order fulfillment with thorough accuracy checks and attention to detail.
  • Assisted coworkers during peak hours to ensure timely completion of all tasks without sacrificing the quality of service provided.
  • Followed sheets to pull out correct items and correct quantities of merchandise.

Education

Scarlet Oaks
West Chester, OH
10-2024

High School Diploma -

Lynchburg-clay
Lynchburg, OH
05-2022

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Complex Problem-solving
  • Staff training and development
  • Strategic planning
  • Cross-functional teamwork
  • Customer relationship management (CRM)
  • Shift scheduling
  • Sales techniques
  • Sales management

Timeline

Manager

Taco Bell
05.2022 - 04.2024

Clicklist

Kroger
03.2018 - 02.2022

Scarlet Oaks

High School Diploma -

Lynchburg-clay

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Katelyn Young