Katelyn Zemba
Streetsboro
Summary
Fast-paced restaurant professional with hands-on experience delivering quick, accurate service, while maintaining a positive attitude under pressure. Known for strong customer interaction, teamwork, and adaptability in high-volume environments. Brings energy, efficiency, and a people-first mindset to every shift.
Overview
4
4
years of professional experience
Work History
Photographer
Zemba Photography
Streetsboro
07.2024 - Current
- Captured high-quality images for various events and portraits.
- Edited and retouched photographs using industry-standard software.
- Managed equipment setup and maintenance for photo shoots.
- Edit photos using Adobe Photoshop and other software applications.
- Collaborated with clients to understand their vision and preferences.
Hostess, Expo & Social Media Manager
Over Easy at The Depot
Kent
03.2022 - Current
- Greeted and seated guests promptly upon arrival at the restaurant.
- Managed reservations and organized seating arrangements efficiently.
- Maintained cleanliness and organization of the front dining area.
- Handled guest inquiries and resolved concerns with professionalism.
- Trained new host staff on procedures and customer service standards.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
- Developed engaging content across multiple social media platforms.
- Analyzed audience engagement metrics to refine strategies.
- Managed social media campaigns to enhance brand awareness.
Scooper
Handels Homemade Ice Cream
Stow
08.2024 - 04.2025
- Served customers by efficiently scooping and serving ice cream flavors.
- Maintained cleanliness and organization of the service area and equipment.
- Engaged with customers to provide recommendations based on preferences.
- Handled cash register transactions and processed payments accurately.
- Collaborated with team members to maintain a smooth workflow during peak hours.
- Displayed a positive attitude while working with customers and coworkers alike.
Education
BBA - Accounting
Kent State University
Kent, Ohio12-2028
High School Diploma -
Streetsboro High School
Streetsboro, OH05-2025
Skills
- Customer service
- Social media management
- Event coordination
- Basic accounting
- Image editing
- Team collaboration
- Communication skills
- Creative problem solving
- Hospitality and accommodation
- Cleaning and sanitation
- Payment processing
- Excellent memory
- Patience and empathy
- Guest engagement
- Multitasking and organization
- Speedy and efficient
Timeline
Scooper
Handels Homemade Ice Cream
08.2024 - 04.2025
Photographer
Zemba Photography
07.2024 - Current
Hostess, Expo & Social Media Manager
Over Easy at The Depot
03.2022 - Current
BBA - Accounting
Kent State University
High School Diploma -
Streetsboro High School