Katelyn Zimmerman

• Increased patient satisfaction with compassionate care during difficult procedures such as ocular injections, or post-operative care instructions and instillation of ocular medications.
• Assisted physicians in successful procedures, by providing attentive support to surgeons and maintaining a sterile environment.
• Improved patient care by conducting thorough medical histories and performing accurate visual acuity tests.
• Demonstrated proficiency in electronic medical record systems for seamless access to vital patient information during examinations or consultations.
• Contributed to the development of customized treatment plans through effective communication with physicians and other healthcare professionals.
• Developed strong rapport with patients from diverse backgrounds by adjusting communication style as needed for maximum understanding and comfort during their appointments.
• Explained pre- and post-operative procedures to patients.
• Provided hands-on training to new staff members on the proper use of ophthalmic equipment, ensuring consistent and accurate results within the practice.

Server Employer Experience Includes:

• Pilot Town Fish Company
• Applebee's
• IHOP
• Buffalo Wild Wings