KATELYN E. ESTES
S. Portland,ME
Summary
Caring Funeral Director driven to deliver exceptional and professional service to families in need. Committed to coordinating funeral services and offerings seamlessly to simplify the funeral and burial process for grieving families, as well as assisting clients exploring pre-need funeral options. Also a Notary Public.
Overview
16
16
years of professional experience
Work History
Licensed Funeral Director and Embalmer
Hobbs Funeral Home
07.2019 - Current
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
- Communicated with insurance companies to secure death benefits for payment of services.
- Closed and secured caskets and led funeral corteges to churches and burial sites.
- Secured many positive customer testimonials by delivering superb client service.
- Helped families select funeral and burial details from range of available options.
- Assisted clients with pre-arranging funeral services.
- Performed embalming procedures and updated case study reports.
Licensed Funeral Director
Funeral Alternatives/Kincer Funeral Home
07.2014 - 07.2019
- Manager of two locations
- Completed death certificates, burial permits and other legal documents for families.
- Assisted clients with pre-arranging funeral services.
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
- Communicated with insurance companies to secure death benefits for payment of services.
- Closed and secured caskets and led funeral corteges to churches and burial sites.
- Drafted and published obituaries on behalf of families served.
- Arranged funeral/memorial services for grieving families to meet budget and memorialized instructions.
Licensed Funeral Director
Giberson Funeral Home
02.2012 - 07.2014
- Managerial Tasks at Madison Location
- Training new hire Attendants
- Proficient in At-need and Pre-need Arrangements
- Performed embalming and restorative art skills
- Helped families select funeral and burial details from range of available options.
- Trained to handle removal situations with care and skill
- Excellent problem solving abilities
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
Apprentice and Licensed Funeral Director
Hobbs Funeral Home
09.2008 - 08.2011
- Learned to be proficient and well versed in administrative duties, as well as excellent customer service skills
- Performed general household tasks and facility maintenance
- Crafted ability to provide transportation, embalming, and other restorative measures with comfort, confidence, and competency
- Worked visiting hours, services, and catered many receptions
- Conducted at-need arrangements and numerous services
Apprentice Funeral Director
Smart & Edwards Funeral Home
01.2008 - 09.2008
- Instructed on basics of funeral service
- Attended and assisted in many services of different faiths
- Learned skills needed to make dignified transfers
- Learned basics of embalming and restorative art
- Assisted in administrative duties and filing
Education
Associate of Science - Funeral Service And Mortuary Science
FINE Mortuary College
Norwood, MA07.2011
Some College (No Degree) - Sociology And Anthropology
University of Maine At Farmington
Farmington, MEHigh School Diploma - Anthropology and Sociology
Carrabec High School
North Anson, ME06.2004
Skills
- Professional Correspondence
- Industry Trends
- Burial Coordination
- Customer Satisfaction
- Obituary Writing
- Remains Preparation
- Funeral Planning
- Funeral Industry Regulations Knowledge
- Social Perceptiveness
- Community Service Programs
Affiliations
Current Member of Rotary Club of South Portland - Cape Elizabeth
Timeline
Licensed Funeral Director and Embalmer
Hobbs Funeral Home
07.2019 - Current
Licensed Funeral Director
Funeral Alternatives/Kincer Funeral Home
07.2014 - 07.2019
Licensed Funeral Director
Giberson Funeral Home
02.2012 - 07.2014
Apprentice and Licensed Funeral Director
Hobbs Funeral Home
09.2008 - 08.2011
Apprentice Funeral Director
Smart & Edwards Funeral Home
01.2008 - 09.2008
Associate of Science - Funeral Service And Mortuary Science
FINE Mortuary College
Some College (No Degree) - Sociology And Anthropology
University of Maine At Farmington
High School Diploma - Anthropology and Sociology
Carrabec High School
Similar Profiles
Savannah StoneSavannah Stone
Apprentice Funeral Director and Embalmer at Shelton-hunt Funeral Home Funeral HomeApprentice Funeral Director and Embalmer at Shelton-hunt Funeral Home Funeral Home
Colton MattocksColton Mattocks
Assistant to the Funeral Director at Cunningham Funeral Home, Inc. Funeral HomeAssistant to the Funeral Director at Cunningham Funeral Home, Inc. Funeral Home
Kyle WrightKyle Wright
Funeral Services Professional at Trinity Chapel Funeral Home & Stinson Funeral HomeFuneral Services Professional at Trinity Chapel Funeral Home & Stinson Funeral Home
JOHN KANGUJOHN KANGU
ADULT FAMILY HOME CARE PROVIDER at SHALOM OASIS ADULT CARE HOME LLCADULT FAMILY HOME CARE PROVIDER at SHALOM OASIS ADULT CARE HOME LLC
COURTNEY PATTERSONCOURTNEY PATTERSON
Asset and Environmental Stewardship (AES) Director at MetroAsset and Environmental Stewardship (AES) Director at Metro