Summary
Overview
Work History
Education
Skills
Certification
Timeline
OfficeManager
Katelyn (Katie) Hooppaw

Katelyn (Katie) Hooppaw

Palmyra,VA

Summary

Strategic business development leader with 7+ years of experience driving revenue growth through client management, partnership strategies, and retention initiatives. Proficient in data-driven planning, cross-functional leadership, and performance reporting to align teams, enhance client value, and bolster go-to-market success.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Director of Business Development

Kayo Conference Series
03.2025 - Current
    • Managed a portfolio of over 30 high-value client accounts, driving retention, upsell, and new business strategies, and generating $696,000 in revenue.
    • Developed customized solutions tailored specifically to individual client needs, leading to an increase in repeat business engagements.
    • Increased client base by developing and implementing effective business development strategies.
    • Influenced company-wide growth strategy through insights gained from client and market analysis.
    • Led budgeting, revenue forecasting, and strategic planning to meet organizational growth targets.
    • Delivered detailed performance and ROI reports, enabling data-driven decision-making for leadership.
    • Collaborated with cross-functional teams to ensure seamless solution delivery.
    • Mentored and coached sales team members to improve performance and professional growth.
    • Represented the company at industry events, expanding brand presence and strengthening client relationships.

Sales Account Manager

Kayo Conference Series
06.2024 - 03.2025
    • Managed portfolio of 40 accounts totaling $500,000 in sales, exceeding the quarter goal by $105,000.
    • Negotiated prices, terms of sale, and service agreements.
    • Developed and maintained long-term relationships with key clients for sustained growth.
    • Enhanced client satisfaction by providing personalized account management and addressing unique concerns.
    • Optimized account management processes by implementing efficient workflow systems that reduced administrative tasks.

Campaigns Manager

Symplicity Corporation
10.2020 - 06.2024
    • Spearheaded 50+ targeted talent acquisition campaigns, driving client retention and upsell opportunities.
    • Developed and executed comprehensive marketing campaigns to boost brand visibility and engagement.
    • Collaborated with cross-functional teams to align campaign strategies with organizational goals.
    • Analyzed campaign performance data to optimize future marketing efforts and drive results.
    • Developed training programs that enhanced team performance and supported scalable growth initiatives.

Experience Team Member

Lark on Main
03.2020 - 10.2020
  • Increased sales by crafting targeted email campaigns and engaging social media listings that generated quality leads.
  • Leveraged creative digital content to enhance property marketing, driving customer engagement and advancing strategic growth initiatives.
  • Collaborated with team members to ensure efficient service delivery and customer satisfaction.

Sales Consultant

Umansky Subaru
08.2019 - 01.2020
  • Developed strong customer relationships through effective communication and personalized service.
  • Guided customers through the vehicle selection process, addressing inquiries and providing product knowledge.

Welcome Center Coordinator

Regent University
04.2017 - 06.2019
  • Managed a 20-member team, driving performance through strategic training and motivational leadership.
  • Fostered strong client relationships by liaising with university departments to align goals.
  • Developed strong relationships with community partners to enhance collaboration opportunities and expand program reach.
  • Managed event logistics, ensuring smooth operations and successful outcomes for all center activities.

Education

Master's Degree - Human Resources Management

Colorado State University
Fort Collins, CO
07-2023

Bachelor of Arts - Communications

Regent University
Virginia Beach, VA
07-2019

Skills

  • Sales training and leadership
  • Key account management
  • Customer relationship management
  • New business development
  • Negotiations
  • Revenue growth
  • Pipeline development
  • Revenue generation
  • Budget forecasting and planning
  • Goals and performance
  • Cross-functional collaboration
  • CRM platforms (HubSpot)

Certification

SHRM-CP - SHRM Certified Professional

Timeline

Director of Business Development

Kayo Conference Series
03.2025 - Current

Sales Account Manager

Kayo Conference Series
06.2024 - 03.2025

Campaigns Manager

Symplicity Corporation
10.2020 - 06.2024

Experience Team Member

Lark on Main
03.2020 - 10.2020

Sales Consultant

Umansky Subaru
08.2019 - 01.2020

Welcome Center Coordinator

Regent University
04.2017 - 06.2019

Master's Degree - Human Resources Management

Colorado State University

Bachelor of Arts - Communications

Regent University