Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Katelynn Backus

Summary

I am a dedicated worker, I am very determined and love doing what needs to be done. I'm very good at cleaning and i enjoy it. I love creating and building bonds with new people. I try my best at starting and keeping conversations. I love getting to know people. I personally keep a to-do list during work so I make sure I'm getting everything accomplished. Following a schedule is very easy and I prefer them.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Cashier Assistant

Feldman's Home And Farm
01.2024 - 03.2024
  • Enhanced customer satisfaction by providing efficient and accurate checkout services.
  • Reduced wait times for customers by quickly processing transactions and maintaining an organized work area.
  • Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
  • Assisted with restocking shelves and inventory management to keep the store well-stocked and appealing to customers.
  • Provided exceptional customer service, addressing customer inquiries and resolving issues promptly.
  • Trained new cashier assistants in company policies, procedures, and best practices for optimal performance.
  • Collaborated with team members to maintain a positive work environment and boost employee morale.
  • Processed returns and exchanges efficiently, adhering to company guidelines while prioritizing customer satisfaction.
  • Heavy Lifting
  • Assisted in Freight
  • Assisted on floor customer service
  • Assisted in feed
  • Assisted in Clothes

STEP

Ross Dress For Less
11.2023 - 12.2023
  • Improved warehouse efficiency by organizing and managing the freight team''s daily tasks.
  • Enhanced team performance by providing ongoing training, support, and feedback to associates.
  • Streamlined inbound freight procedures for faster unloading, sorting, and storage of shipments.
  • Maximized space utilization by optimizing warehouse layout design and organization strategies.

Restaurant Hostess

Applebee's Grill + Bar
09.2023 - 11.2023
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
  • Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
  • Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.

Cashier Assistant

Michaels Craft Store
01.2023 - 10.2023

* Cashier

* Inventory

*Heavy Lifting

*Customer Service

  • Enhanced customer satisfaction by providing efficient and accurate checkout services.
  • Reduced wait times for customers by quickly processing transactions and maintaining an organized work area.
  • Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
  • Assisted with restocking shelves and inventory management to keep the store well-stocked and appealing to customers.

Employee Trainer

Vito's Original Sicilian Pizzeria & Ristorante
05.2021 - 12.2022

* Cashier

* Prep Cook

* Customer Service

* Drive Through

*Handling Money

  • Improved employee performance by developing and implementing customized training programs.
  • Enhanced company productivity by identifying knowledge gaps and providing targeted training sessions.

Education

No Degree - Psychology

Eastern Gateway Community College
Steubenville, OH
06.2026

High School Diploma -

Blue Springs High School
Blue Springs, MO
05.2023

Skills

  • Line Management
  • Drawer balancing
  • Store Cleaning
  • Basic Math
  • Inventory Support
  • Customer Service
  • Cash Handling
  • Payment Processing
  • Merchandise Restocking
  • Problem-Solving
  • Teamwork and Collaboration
  • Relationship Building
  • Productivity Standards
  • Critical Thinking
  • Flexible Schedule
  • Patience and Empathy
  • Customer Assistance
  • Customer Relations
  • Customer Needs Assessment
  • Inventory Control
  • Product Sales
  • Client Service
  • Freight Processing
  • Package handling
  • Loading and unloading
  • Heavy Lifting
  • Warehouse Safety
  • Pallet jack safety
  • Continuing education
  • Feeding Assistance
  • Dressing assistance
  • Mobility Assistance
  • Emotional Support
  • Family Support
  • Written and verbal communication
  • Cultural Sensitivity
  • Self-Care Practices
  • Grooming assistance
  • CPR and AED certified
  • First Aid/CPR

Certification

  • First Aid/CPR Certified

Languages

English
Native or Bilingual
ASL
Elementary
German
Elementary

Timeline

Cashier Assistant

Feldman's Home And Farm
01.2024 - 03.2024

STEP

Ross Dress For Less
11.2023 - 12.2023

Restaurant Hostess

Applebee's Grill + Bar
09.2023 - 11.2023

Cashier Assistant

Michaels Craft Store
01.2023 - 10.2023

Employee Trainer

Vito's Original Sicilian Pizzeria & Ristorante
05.2021 - 12.2022

No Degree - Psychology

Eastern Gateway Community College

High School Diploma -

Blue Springs High School
Katelynn Backus