Katelynn Conley
Dunlap,TN
Summary
Proven track record in enhancing customer satisfaction and streamlining checkout processes at Corner Pantry, showcasing exceptional customer service and cash handling accuracy. Skilled in problem-solving and organization, I excel in high-pressure environments, as demonstrated by training new staff at Orangeburg Country Club, ensuring efficient dining flow and superior guest experiences. Self-motivated individual with strong desire to succeed and meet goals. Outgoing and friendly, quickly establishing rapport with customers that encourages repeat business.
Overview
5
5
years of professional experience
Work History
Store Associate
Corner Pantry
05.2018 - 09.2019
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Facilitated smooth checkout experiences for customers by quickly scanning items, bagging purchases, and processing payments appropriately.
Restaurant Hostess
Orangeburg Country Club
02.2015 - 11.2017
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Checked in with servers to confirm preparedness before seating customers.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
Education
High School Diploma -
Edisto High School
Cordova, SC05.2017
Skills
Customer Service
Customer Assistance
Cash Handling Accuracy
Attention to Detail Focus
Organization
Problem-solving acumen
Active listening techniques
Time management mastery
Computer literacy fundamentals
Timeline
Store Associate
Corner Pantry
05.2018 - 09.2019
Restaurant Hostess
Orangeburg Country Club
02.2015 - 11.2017
High School Diploma -
Edisto High School
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