Katelynn Contreras Higgins
Fort Wayne,Indiana
Summary
Experienced candidate with vast background in customer service roles. Possesses extensive knowledge of policies, procedures, and regulations related to cash handling and customer relations. Consistently praised for providing fast and accurate service, as well as being able to recognize and resolve customer complaints. Committed to providing outstanding customer service and maintaining an efficient and organized workplace.
Overview
2
2
years of professional experience
Work History
Kennel Worker
Waynedale Animal Clinic
12.2024 - Current
- Ensured animal safety with proper handling techniques and adherence to facility guidelines.
- Improved kennel cleanliness by maintaining a strict schedule of sanitation and disinfection procedures.
- Demonstrated compassion toward all animals in our care regardless of breed or background while treating them with respect and dignity.
- Cared for physical and psychological needs of animals with regular walks and playtime.
- Supporting property owners with genuine concern.
Cashier
The stand
05.2023 - Current
- Operated cash register and accurately processed payments, returns, and exchanges
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
- Built and maintained positive working relationships with co-workers
- Demonstrated excellent customer service skills while interacting with customers in a friendly manner
- Provided excellent customer service by greeting customers and offering assistance
- Helped restock shelves when necessary to maintain an organized display area
- Developed strong customer service skills by providing efficient and accurate service
- Developed strong customer relationships to support satisfaction and loyalty
- Handled customer complaints and inquiries in a courteous and efficient manner
Ranch Hand
Blackstone Ranch
04.2024 - 11.2024
- Mended fences in disrepair to prevent livestock from wandering off and to keep predators away.
- Maintained equipment and ranch structures.
- Repaired equipment and animal living spaces.
- Performed routine stall cleaning to uphold hygiene standards.
- Sanitized and organized barn area.
Education
High School Diploma -
Bishop luers high school
Fort wayne, Indiana05.2027
Skills
- Customer Service
- Cash Handling
- Drawer balancing
- Customer Assistance
- Cash handling expertise
- Swimming
- Leadership
- Communication
Extra-Curricular Activities
Wrestling Team Horseback riding
Languages
French
Limited Working
Timeline
Kennel Worker
Waynedale Animal Clinic
12.2024 - Current
Ranch Hand
Blackstone Ranch
04.2024 - 11.2024
Cashier
The stand
05.2023 - Current
High School Diploma -
Bishop luers high school
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