Katelynn Engelkens
Clinton,Iowa
Summary
Dynamic Shift Manager with a proven track record at Arby's, excelling in cash handling and customer service. Skilled in employee training and team development, I foster a motivated workplace that enhances performance and customer satisfaction. Committed to maintaining high standards of safety and efficiency while effectively managing daily operations.
Overview
10
10
years of professional experience
Work History
Shift Manager
Arby's
Clinton, IA
05.2024 - Current
Customer service, handling money, answering phone, food service, managing a shift and employees on the shift
Assistant Manager
Burger King
Clinton, IA
03.2016 - 05.2024
Customer service, handling money, answering phone calls, inventory, scheduling, managing a shift and employees on the shift, daily paperwork
Education
High School Diploma -
Fulton High School
Fulton, ILSkills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
- Workplace safety
- Staff motivation
- Opening and closing procedures
- Handling customer complaints
- Energetic and enthusiastic
- Training and mentoring
- Relationship building
- Team development
- Mentoring and coaching
- Staff training and onboarding
- Inventory control
Timeline
Shift Manager
Arby's
05.2024 - Current
Assistant Manager
Burger King
03.2016 - 05.2024
High School Diploma -
Fulton High School