Katelynn Gingerelli
San Jose,CA
Summary
Accomplished Cosmetologist and Receptionist with a proven track record at Halo House Salon, excelling in client satisfaction and retention through exceptional social skills and active listening. Expert in scheduling appointments and maintaining hygienic standards, significantly enhancing customer service experiences.
Overview
7
7
years of professional experience
Work History
Cosmetologist
Halo House Salon
11.2019 - Current
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
Receptionist
Bare Wax Lounge
06.2017 - 09.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Assisted with onboarding new clients and securing paperwork completion.
Education
High School Diploma -
Abraham Lincoln High School
San Jose06.2018
Skills
Social skills
Friendly Communication
Active Listening
Scheduling appointments
references
- Anthony Gingerelli (408)724-7361
- David Klipa (408)202-2177
Timeline
Cosmetologist
Halo House Salon
11.2019 - Current
Receptionist
Bare Wax Lounge
06.2017 - 09.2018
High School Diploma -
Abraham Lincoln High School
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