Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katelynn Glennon

Las Vegas

Summary

Lead hostess and shift leader. I’m great with customer service and guest experience. I have experience with phones and taking complaints. I’m trained to make sure the guest leaves happy no matter what!

Overview

1
1
year of professional experience

Work History

Hostess

Virgils Bbq
08.2024 - 09.2024

Hostess

Public School 702
08.2023 - 08.2024
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.

Education

Cosmetology - Cosmetology

Paul Mitchell The School
Las Vegas Nv

Skills

Certified in classic lash extensions

Familiar and comfortable with facial and body waxing

Familiar and comfortable with men’s cuts

Timeline

Hostess

Virgils Bbq
08.2024 - 09.2024

Hostess

Public School 702
08.2023 - 08.2024

Cosmetology - Cosmetology

Paul Mitchell The School
Katelynn Glennon