Katelynn Loggins
Walhalla,SC
Summary
Proven leader with a track record of enhancing team productivity and customer satisfaction at Subway through effective teamwork, collaboration, and problem-solving skills. Excelled in multitasking and staff training, significantly improving service speed and quality. Skilled in customer service and conflict resolution, consistently achieving positive outcomes in challenging environments.
Overview
2
2
years of professional experience
Work History
Team Leader
Subway
05.2022 - Current
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Built strong relationships with customers through positive attitude and attentive response.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Greeted guests, promoted specials, and took orders.
- Increased speed of service through effective multitasking and time management skills.
- Trained new employees on company policies and procedures, contributing to overall team performance and growth.
- Shared information with customers about menu items, preparation methods, and ingredients.
Sales Associate
Belk
02.2022 - 05.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
Associate of Arts - Clinical Psychology
Tri-County Technical College
Pendleton, SC04.2025
High School Diploma -
Walhalla High School
Walhalla, SC05.2023
Skills
- Teamwork and Collaboration
- Problem-Solving
- Team motivation
- Work Planning and Prioritization
- Conflict Resolution
- Staff education and training
- Quick Learner
- Multitasking
- Customer Service
- Positive Attitude
- Strong Work Ethic
- Cleaning and sanitation
Timeline
Team Leader
Subway
05.2022 - Current
Sales Associate
Belk
02.2022 - 05.2022
Associate of Arts - Clinical Psychology
Tri-County Technical College
High School Diploma -
Walhalla High School
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